Service Advisor - Truck Care
Love's Travel Stops, Tonkawa, OK, United States
Benefits
Fuel Your Growth with Love's - company funded tuition assistance program
Paid Time Off
Flexible Scheduling
401(k) – 100% match up to 5%
Medical/Dental/Vision Insurance after 30-days
Competitive Pay
Career Development
Quarterly Bonus Program
Hiring Immediately
Responsibilities
Maintain a safe and clean facility.
Greet customers, address vehicle service needs, and document issues.
Provide detailed repair cost estimates, sales promotions, obtain necessary approvals and payments.
Keep customers updated on vehicle status and provide comprehensive explanations of completed work. Handle customer complaints and resolve concerns.
Experience and Requirements
Experience: 6 months in customer service or sales preferred.
Requirements: Valid driver's license with clean safety record, pass drug screening and medical exam as per regulations.
Skills and Demands
Excellent communication and interpersonal skills with a customer satisfaction focus.
Exceptional customer service, positive rapport building, expert salesmanship, and ensuring satisfaction by managing operations and employee-vehicle deployment.
Strong organizational and multitasking abilities with attention to detail.
Effective teamwork skills.
Physical Demands: Regular talking and hearing. Active involvement requires standing, walking, bending, kneeling, stooping, crouching, crawling, and climbing. Frequent lifting/moving of items over 75 pounds.
Love’s Travel Stops and Country Stores is an Equal Opportunity Employer. Veterans encouraged to apply.
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Fuel Your Growth with Love's - company funded tuition assistance program
Paid Time Off
Flexible Scheduling
401(k) – 100% match up to 5%
Medical/Dental/Vision Insurance after 30-days
Competitive Pay
Career Development
Quarterly Bonus Program
Hiring Immediately
Responsibilities
Maintain a safe and clean facility.
Greet customers, address vehicle service needs, and document issues.
Provide detailed repair cost estimates, sales promotions, obtain necessary approvals and payments.
Keep customers updated on vehicle status and provide comprehensive explanations of completed work. Handle customer complaints and resolve concerns.
Experience and Requirements
Experience: 6 months in customer service or sales preferred.
Requirements: Valid driver's license with clean safety record, pass drug screening and medical exam as per regulations.
Skills and Demands
Excellent communication and interpersonal skills with a customer satisfaction focus.
Exceptional customer service, positive rapport building, expert salesmanship, and ensuring satisfaction by managing operations and employee-vehicle deployment.
Strong organizational and multitasking abilities with attention to detail.
Effective teamwork skills.
Physical Demands: Regular talking and hearing. Active involvement requires standing, walking, bending, kneeling, stooping, crouching, crawling, and climbing. Frequent lifting/moving of items over 75 pounds.
Love’s Travel Stops and Country Stores is an Equal Opportunity Employer. Veterans encouraged to apply.
#J-18808-Ljbffr