Room Attendant ("Recamarera/o")

* Clean all guest rooms as assigned within the required time limit.* Update daily assignment sheets throughout the day. Turn in assignment sheet and keys to the Housekeeping Supervisor at the end of the shift.* Change bed linens and make beds.* Replenish room supplies, i.e., amenities, drinking glasses, clean linen.* Lift and move furniture in the room.* Clean rugs, carpets, upholstered furniture using vacuum cleaner and/or proper chemicals.* Dust and clean all furniture including picture frames, bed frames, lamps, TVs, armoires, desks, etc.* Thoroughly clean bathroom area by washing the shower/tub, sink, floor, toilet, etc.* Polish woodwork and metal work such as fixtures and metal fittings* Clean windows, door panels and sills.* Empty wastebaskets.* Replenish bathroom supplies and terry.* Sort, count, fold and distribute linen to the linen closets.* Organize and stock cleaning cart and organize linen closets on floors assigned.* Transports trash and waste to disposal area.* Conduct deep cleaning projects in the guest rooms according to the hotels Deep Cleaning program.* Clean hallway, restrooms, elevators, stairwells, locker rooms and other work areas as needed.* Perform general cleaning tasks using standard hotel cleaning products to adhere to health standards.* Turn in all Lost & Found items following the standard procedures.* Practice the hotels' emergency procedures and be knowledgeable of the hotels loss prevention guidelines.* Report maintenance issues and necessary room repairs. Ensure unacceptable rooms are not released back to inventory until items are addressed.* Ensure work area is clean when finished* All other duties assigned by manager or supervisor.* Assist with any guest inquiry.* Follow all company and safety and security policies and procedures.* Report maintenance problems, safety hazards, accidents, or injuries.* Perform other reasonable job duties as requested by direct and indirect supervisors.* Environmental conditions are inside, a job is considered inside if staff spends approximately 75 percent or more of the time inside. Temperature is moderate and controlled by hotel environmental systems.* Must be able to stand and exert well-paced mobility for up to four (4) hours in length.* Must be able to exert well-paced ability to maneuver between functions occurring simultaneously.* Must be able to exert well-paced ability in limited space and to reach other departments of the hotel on a timely basis.* Must be able to lift up to 45 lbs. as needed.* Must be able to push and pull carts and equipment weighing up to 250 lbs.* Requires grasping, writing, standing, sitting, walking, repetitive motions, bending, climbing, listening, and hearing ability and visual acuity.* Hearing, smelling, tasting, and visual ability to observe and distinguish product quality and detect signs of emergency situations.* Talking and hearing occur continuously in the process of communicating with other staff, guests, and supervisors.* Vision occurs continuously with the most common visual functions being those of near and color vision and depth perception.* Must be able to bend, stoop, squat and stretch to fulfill cleaning tasks occasionally.* Must have finger dexterity to be able to operate office equipment such as computers, printers, 10-key adding machine, multi-line touch tone phone, filing cabinets, FAX machines, photocopiers, dolly, and other office equipment as needed.* Ability to work primarily with fingers to pick, pinch, type and carry out substantial movements (motions) of the wrists and hands as well.* Must be able to speak, read, write, and understand the primary language used in the workplace.* Requires good communication skills, both verbal and written.* Must have excellent customer relations skills.* Must be detail oriented with outstanding organizational and communication skills.* Must possess basic computer skills.* Must possess basic computational ability.* Ability to effectively deal with internal and external customers some of whom will require high levels of patience, tact and diplomacy and collect accurate information to resolve conflicts.* Self-driven and able to work independently.* Exceptionally strong in issue resolution and proven analytical skills with a strong attention to detail.
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