UT Health ET Home Health Patient Service Coordinator "LVN"
Choice Health At Home, Tyler, TX, United States
Administrative Specialist
The Administrative Specialist serves as the central hub of our home office, providing essential clerical and administrative support while creating a welcoming, professional environment for all who interact with our agency. As the first point of contact, this role plays a key part in shaping the experience of employees, patients, caregivers, and referral partners.
We're looking for someone who is organized, service-driven, and thrives in a fast-paced healthcare setting.
Key Responsibilities
Serve as the front desk receptionist, greeting visitors and managing all incoming office traffic
Answer and route incoming calls, assisting callers with professionalism and efficiency
Process incoming and outgoing mail, deliveries, and shipments
Coordinate with vendors for office supplies and services
Schedule travel arrangements including hotels, transportation, and meals as needed
Maintain updated office contact lists and directories
Assist with meeting coordination, events, and conferences
Provide administrative and clerical support to leadership and marketing teams
Order bereavement flowers/plants and assist with special requests
Perform data entry and general computer support tasks
Uphold confidentiality and ensure clear communication with patients, families, and team members
Represent the agency with a positive, professional image at all times
Qualifications
Education: High School Diploma required (some college preferred)
Experience: At least 1 year of general office experience preferred
Skills:
Strong organizational and multitasking abilities
Excellent interpersonal and customer service skills
Basic computer proficiency (Microsoft Office and data entry)
Knowledge of medical terminology is a plus
Additional Requirements
Reliable transportation with valid driver's license and current auto liability insurance
Ability to work a flexible schedule, including extended hours when needed
Work Environment
Office-based role during standard agency operating hours
Moderate noise level in a busy office setting
Occasional exposure to standard office materials (e.g., toner, supplies)
The Administrative Specialist serves as the central hub of our home office, providing essential clerical and administrative support while creating a welcoming, professional environment for all who interact with our agency. As the first point of contact, this role plays a key part in shaping the experience of employees, patients, caregivers, and referral partners.
We're looking for someone who is organized, service-driven, and thrives in a fast-paced healthcare setting.
Key Responsibilities
Serve as the front desk receptionist, greeting visitors and managing all incoming office traffic
Answer and route incoming calls, assisting callers with professionalism and efficiency
Process incoming and outgoing mail, deliveries, and shipments
Coordinate with vendors for office supplies and services
Schedule travel arrangements including hotels, transportation, and meals as needed
Maintain updated office contact lists and directories
Assist with meeting coordination, events, and conferences
Provide administrative and clerical support to leadership and marketing teams
Order bereavement flowers/plants and assist with special requests
Perform data entry and general computer support tasks
Uphold confidentiality and ensure clear communication with patients, families, and team members
Represent the agency with a positive, professional image at all times
Qualifications
Education: High School Diploma required (some college preferred)
Experience: At least 1 year of general office experience preferred
Skills:
Strong organizational and multitasking abilities
Excellent interpersonal and customer service skills
Basic computer proficiency (Microsoft Office and data entry)
Knowledge of medical terminology is a plus
Additional Requirements
Reliable transportation with valid driver's license and current auto liability insurance
Ability to work a flexible schedule, including extended hours when needed
Work Environment
Office-based role during standard agency operating hours
Moderate noise level in a busy office setting
Occasional exposure to standard office materials (e.g., toner, supplies)