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Business Analysis Manager- Consumer Analytics

T-MOBILE USA, Inc., Frisco, TX, United States


Job Overview
This role supports strategic and operational decision-making by delivering insights and analysis across the business. It manages data mining, business intelligence, and reporting to provide actionable recommendations. The role collaborates with multiple teams to conduct complex modeling and analysis for business improvements. Success is measured by the accuracy and impact of insights that inform resource prioritization and performance benchmarks. The work influences organizational strategies and enhances customer experiences through data-driven solutions.

Job Responsibilities

Provide insights and recommendations that optimize business experiences through cross-functional collaboration and data analysis

Develop and maintain data and reporting solutions including dashboards, reports, and self-service tools to support enterprise goals

Apply analytical and modeling techniques to support decision-making and resource prioritization across the organization

Participate in the design and administration of reporting structures and interfaces for standardized use across teams

Also responsible for other duties/projects as assigned by business management as needed

Education and Work Experience

Bachelor's Degree plus 5 years of related work experience OR Advanced degree with 3 years of related experience (Required)

Acceptable areas of study include Data analysis, data science, similar quantitative fields or equivalent practical experience (Required)

4-7 years Working experience solving analytical problems using quantitative approaches (Required)

4-7 years Working experience reporting and analyzing performance & data visualization (Tableau, Power BI, etc.) (Required)

4-7 years Working experience in advanced analytics, which includes SQL analysis of complex datasets, competitive analysis, quantitative analysis & research (Required)

Working experience with Python, R, Go or similar statistics or data science language preferred (Preferred)

Telecommunications (Preferred)

Knowledge, Skills and Abilities

Data Analysis Exceptional at using wide ranging datasets to deliver broad analysis and insights to maximize value creation and return on investment (Required)

Problem Solving (Required)

Communication Ability to manage relationships, influence and communicate complicated analysis, logic, and solutions in a clear and concise manner and provide decision support, analysis and recommendations that help to drive effective execution of initiatives (Required)

Financial Modeling (Required)

At least 18 years of age

Legally authorized to work in the United States

Travel: No

DOT Regulated Position: No

Safety Sensitive Position: No

Base Pay Range: $77,900 - $140,500. Corporate Bonus Target: 15%.

T-Mobile USA, Inc. is an Equal Opportunity Employer. All decisions concerning the employment relationship will be made without regard to age, race, ethnicity, color, religion, creed, sex, sexual orientation, gender identity or expression, national origin, religious affiliation, marital status, citizenship status, veteran status, the presence of any physical or mental disability, or any other status or characteristic protected by federal, state, or local law. Discrimination, retaliation or harassment based upon any of these factors is wholly inconsistent with how we do business and will not be tolerated.

Talent comes in all forms at the Un-carrier. If you are an individual with a disability and need reasonable accommodation at any point in the application or interview process, please let us know by emailing ApplicantAccommodation@t-mobile.com or calling 1-844-873-9500. Please note, this contact channel is not a means to apply for or inquire about a position and we are unable to respond to non-accommodation related requests.

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