On-Site Service Specialist (Part Time 30) Topeka, KS Christopher Freel
Grainger, Topeka, KS, United States
On-Site Service Specialist (Part Time 30) Topeka, KS
Date: Apr 23, 2026
Location: Topeka, KS, US, 66603
Company: Grainger Businesses
Work Location Type: Onsite Req Number 328015
About Grainger
W.W. Grainger, Inc., is a leading broad line distributor with operations primarily in North America, Japan and the United Kingdom. At Grainger, We Keep the World Working by serving more than 4.5 million customers worldwide with products and solutions delivered through innovative technology and deep customer relationships. Known for its commitment to service and award-winning culture, the Company had 2024 revenue of $17.2 billion across its two business models. In the High-Touch Solutions segment, Grainger offers approximately 2 million maintenance, repair and operating (MRO) products and services, including technical support and inventory management. In the Endless Assortment segment, Zoro.com offers customers access to more than 14 million products, and MonotaRO.com offers more than 24 million products. For more information, visit www.grainger.com.
Compensation
This position is hourly. The anticipated base pay compensation range for this position is $25.00 and $27.50 Rewards and Benefits Medical, dental, vision, and life insurance coverage starts on day one of employment. Access to up to 50% of your paycheck based on hours worked before payday. 18 paid time off (PTO) days annually for full-time employees (accrual prorated based on employment start date) and 6 company holidays per year. 6% company contribution to a 401(k) Retirement Savings Plan each pay period, no employee contribution required. Employee discounts, parental leave, and other benefits. Safety shoes provided (where applicable). For additional information and details regarding Grainger's benefits, please click on the link below.
Onsite Service Specialist Position Details
The Onsite Services Specialist (OSS) reports to a Supervisor or Manager of Onsite Services and assists the local KeepStock team in driving inventory management (KeepStock) execution and customer service excellence by assisting in the pre-implementation and implementation process for new KeepStock installations. Will assist with customer training and activities related to customer inventory management. The OSS needs to be open to working in different customer types and environments.
You Will:
Perform machine break/fix activities for different machines at the customer's site
Implement territory work relating to customer inventory projects
Perform data collection at the customer's site. Ensure accurate information is collected to help direct the KeepStock implementation process
Perform implementation responsibilities for new customers or new services
Assist customers with staging, labeling and organizing product at a customer site. Complete product relocation and discontinuation process
Will cover PTO and will have route based responsibilities and activities when needed
Actively listens, ask questions, effectively communicates, and fully engages to provide the best customer experience
You Have:
3 years' experience in customer service or warehouse environment
High School diploma or equivalent
Technical skills and experience solving problems
Managed several projects simultaneously
Have and maintain a valid driver's license in State of residence
Must carry required levels of automobile insurance
We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex (including pregnancy), national origin, sexual orientation, age, citizenship, disability, gender identity or expression, protected veteran status or any other protected characteristic under federal, state, or local law. We are proud to be an equal opportunity workplace. We are committed to fostering an inclusive, accessible work environment that includes both providing reasonable accommodations to individuals with disabilities during the application and hiring process as well as throughout the course of one's employment.
Date: Apr 23, 2026
Location: Topeka, KS, US, 66603
Company: Grainger Businesses
Work Location Type: Onsite Req Number 328015
About Grainger
W.W. Grainger, Inc., is a leading broad line distributor with operations primarily in North America, Japan and the United Kingdom. At Grainger, We Keep the World Working by serving more than 4.5 million customers worldwide with products and solutions delivered through innovative technology and deep customer relationships. Known for its commitment to service and award-winning culture, the Company had 2024 revenue of $17.2 billion across its two business models. In the High-Touch Solutions segment, Grainger offers approximately 2 million maintenance, repair and operating (MRO) products and services, including technical support and inventory management. In the Endless Assortment segment, Zoro.com offers customers access to more than 14 million products, and MonotaRO.com offers more than 24 million products. For more information, visit www.grainger.com.
Compensation
This position is hourly. The anticipated base pay compensation range for this position is $25.00 and $27.50 Rewards and Benefits Medical, dental, vision, and life insurance coverage starts on day one of employment. Access to up to 50% of your paycheck based on hours worked before payday. 18 paid time off (PTO) days annually for full-time employees (accrual prorated based on employment start date) and 6 company holidays per year. 6% company contribution to a 401(k) Retirement Savings Plan each pay period, no employee contribution required. Employee discounts, parental leave, and other benefits. Safety shoes provided (where applicable). For additional information and details regarding Grainger's benefits, please click on the link below.
Onsite Service Specialist Position Details
The Onsite Services Specialist (OSS) reports to a Supervisor or Manager of Onsite Services and assists the local KeepStock team in driving inventory management (KeepStock) execution and customer service excellence by assisting in the pre-implementation and implementation process for new KeepStock installations. Will assist with customer training and activities related to customer inventory management. The OSS needs to be open to working in different customer types and environments.
You Will:
Perform machine break/fix activities for different machines at the customer's site
Implement territory work relating to customer inventory projects
Perform data collection at the customer's site. Ensure accurate information is collected to help direct the KeepStock implementation process
Perform implementation responsibilities for new customers or new services
Assist customers with staging, labeling and organizing product at a customer site. Complete product relocation and discontinuation process
Will cover PTO and will have route based responsibilities and activities when needed
Actively listens, ask questions, effectively communicates, and fully engages to provide the best customer experience
You Have:
3 years' experience in customer service or warehouse environment
High School diploma or equivalent
Technical skills and experience solving problems
Managed several projects simultaneously
Have and maintain a valid driver's license in State of residence
Must carry required levels of automobile insurance
We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex (including pregnancy), national origin, sexual orientation, age, citizenship, disability, gender identity or expression, protected veteran status or any other protected characteristic under federal, state, or local law. We are proud to be an equal opportunity workplace. We are committed to fostering an inclusive, accessible work environment that includes both providing reasonable accommodations to individuals with disabilities during the application and hiring process as well as throughout the course of one's employment.