Customer Service Supervisor - Tallahassee

Waste Pro - - Responsibilities: Team Leadership: Supervise and guide customer service representatives to achieve departmental and company goals.; Customer Support: Handle escalated customer inquiries and complaints with professionalism and empathy.; Training and Development: Train new hires in customer service policies and procedures.; Operational Management: Monitor team performance metrics and implement improvements when necessary.; Reporting and Analysis: Prepare regular reports on customer service performance and customer feedback.