Scheduling Coordinator
NEO Surgical Group LLC, Orlando, FL, United States
Scheduling Coordinator
NEO Surgical Group is seeking a detail-oriented and organized Scheduling Coordinator to join our growing healthcare team. This role is essential in ensuring smooth patient flow and delivering an exceptional patient experience in a fast-paced medical environment.
Key Responsibilities
Coordinate and manage patient appointment schedules accurately and efficiently
Communicate effectively with patients, physicians, and internal staff to support scheduling needs
Utilize HIPAA-compliant systems, including Athena One EMR, to schedule and maintain appointments
Maintain accurate patient records while ensuring confidentiality and privacy at all times
Answer incoming calls, respond to emails, and address appointment-related inquiries professionally
Assist with general office administrative tasks such as filing and documentation
Collaborate with clinical and administrative teams to optimize scheduling workflows
Ensure compliance with medical scheduling protocols, policies, and regulatory requirements
Qualifications
Prior experience in medical scheduling, healthcare administration, or related roles preferred
Knowledge of medical terminology and medical office procedures
Proficiency with scheduling and EMR systems (experience with Athena One preferred)
Strong organizational skills and exceptional attention to detail
Excellent verbal and written communication skills
Ability to multitask, prioritize responsibilities, and work efficiently under pressure
Bilingual candidates are a plus
If you are a motivated professional with a passion for healthcare administration and patient service, we encourage you to apply and become part of the NEO Surgical Group team.
NEO Surgical Group is seeking a detail-oriented and organized Scheduling Coordinator to join our growing healthcare team. This role is essential in ensuring smooth patient flow and delivering an exceptional patient experience in a fast-paced medical environment.
Key Responsibilities
Coordinate and manage patient appointment schedules accurately and efficiently
Communicate effectively with patients, physicians, and internal staff to support scheduling needs
Utilize HIPAA-compliant systems, including Athena One EMR, to schedule and maintain appointments
Maintain accurate patient records while ensuring confidentiality and privacy at all times
Answer incoming calls, respond to emails, and address appointment-related inquiries professionally
Assist with general office administrative tasks such as filing and documentation
Collaborate with clinical and administrative teams to optimize scheduling workflows
Ensure compliance with medical scheduling protocols, policies, and regulatory requirements
Qualifications
Prior experience in medical scheduling, healthcare administration, or related roles preferred
Knowledge of medical terminology and medical office procedures
Proficiency with scheduling and EMR systems (experience with Athena One preferred)
Strong organizational skills and exceptional attention to detail
Excellent verbal and written communication skills
Ability to multitask, prioritize responsibilities, and work efficiently under pressure
Bilingual candidates are a plus
If you are a motivated professional with a passion for healthcare administration and patient service, we encourage you to apply and become part of the NEO Surgical Group team.