Front Desk Supervisor
GF Hotels and Resorts, Redding, CA, United States
Front Desk Supervisor
The Holiday Inn Redding is seeking a Front Desk Supervisor to join our team. In this role, you will support the Front Office Manager in overseeing daily front desk operations. You'll help lead the team in delivering prompt, courteous, and efficient service, ensuring guest needs are met and a high level of satisfaction is maintained throughout their stay.
If you're ready for a new challenge and love serving guests, this is it. Apply today.
Responsibilities:
Assists in the operations of the Front Desk by supervising all Guest Service associates.
Ensures guest satisfaction by responding to guest requests in a friendly, service-oriented manner, resolving guest complaints, and greeting in-house guests.
Fills in at the Front Desk during busy periods or when staff need to dictate.
Performs other duties as assigned by management.
Qualifications:
Knowledge of Microsoft Office and the reservation management system (OPERA) preferred.
Experienced in the IHG Brand is preferred.
Weekend and night availability is required.
Flexible work hours are required.
Compensation $18 - $19 hourly About Holiday Inn Redding
Our Redding Hotel is near the Shasta Cascade Region.
The Holiday Inn Hotel and Convention Center Redding is centrally located within Shasta County businesses and attractions, offering the perfect location for corporate and leisure travelers alike. The hotel has a little over 8,000 square feet of customizable event and meeting space.
The Holiday Inn Redding is seeking a Front Desk Supervisor to join our team. In this role, you will support the Front Office Manager in overseeing daily front desk operations. You'll help lead the team in delivering prompt, courteous, and efficient service, ensuring guest needs are met and a high level of satisfaction is maintained throughout their stay.
If you're ready for a new challenge and love serving guests, this is it. Apply today.
Responsibilities:
Assists in the operations of the Front Desk by supervising all Guest Service associates.
Ensures guest satisfaction by responding to guest requests in a friendly, service-oriented manner, resolving guest complaints, and greeting in-house guests.
Fills in at the Front Desk during busy periods or when staff need to dictate.
Performs other duties as assigned by management.
Qualifications:
Knowledge of Microsoft Office and the reservation management system (OPERA) preferred.
Experienced in the IHG Brand is preferred.
Weekend and night availability is required.
Flexible work hours are required.
Compensation $18 - $19 hourly About Holiday Inn Redding
Our Redding Hotel is near the Shasta Cascade Region.
The Holiday Inn Hotel and Convention Center Redding is centrally located within Shasta County businesses and attractions, offering the perfect location for corporate and leisure travelers alike. The hotel has a little over 8,000 square feet of customizable event and meeting space.