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Digital Community Management Associate (Temp to Perm)

M Booth, New York, NY, United States


Digital Community Management Associate (Temp to Perm)
New York, NY

Who We Are:

At M Booth, we produce award-winning, culturally resonant, and buzzworthy campaigns that move key audiences to action. We are relentlessly passionate about our clients and their business, whether that means developing scrappy campaigns and content that break through, maximizing earned to reach key audiences, leading in digital innovation, or unleashing insights that unlock ideas that win in the marketplace. We believe our work can and should contribute to an equitable world.

Our agency was born 40 years ago with entrepreneurial roots, a people-first culture, and a passion for creativity and innovation. In the future we believe Only the Bold will make a lasting impact and change. From culture to creative, in today’s world BOLD moves everything we do.

We now have an opportunity for a

Digital Community Management Associate

(Temp to Perm) to join our growing team and help drive social engagement, community insight, social listening, and creative ideation, particularly for

B2B Google brands

looking to show up in culture with relevance and resonance.

About The Role:

This is the role for someone who’s

extremely online in the best way . You’ve got a feel for what’s trending on TikTok or Instagram Reels before it’s in a deck, you understand the nuance of brand tone in the comments section, and you can spot a UGC gem in a sea of scroll.

As a

Digital Community Management Associate , you’ll be at the center of the conversation: monitoring, commenting, and surfacing insights that shape how our clients connect with their communities. You’ll collaborate with creatives, strategists, and client leads to bring bold social ideas to life and learn what it takes to build brands in the fast-moving world of digital culture.

What You’ll Do:

Be the Voice of the Brand with a B2B lens

Own daily community management across LinkedIn, YouTube, X, and Facebook for our brands - identifying opportunities to comment on other posts and responding on our own

Monitor brand and industry conversations using tools like Brandwatch and Talkwalker, with manual support

Quickly draft and post comments aligned with established brand voice

Spot and flag potential issues early, and respond per our established protocols

Attend live events or in‑office war rooms to support real‑time coverage and engagement

Maintain trackers to log community engagements, responses, and opportunities surfaced

Project Manage Like a Pro

Drive small‑scale projects independently, for example, partnering with external orgs or collaborators to get content live

Work closely with a team that includes a Project Manager and Account Manager to keep things moving smoothly — experience in Monday.com is a plus

Coordinate real‑time content moments quickly and creatively

Anticipate needs and ask smart questions

Work Closely with Clients

Join client meetings to listen in on any SL/CM/ posting needs or shifts as well as share social insights in real time

Review meeting agendas and recaps that keep everyone aligned

Provide thoughtful POVs and platform‑informed recommendations live and via email

Proactively respond to our client emails for the workstreams you manage

Collaborate with clients and partners on content that authentically features the brand

Collaborate and Plan Across Teams

Publish content, maintain content calendars, and keep cross‑functional teams synced

Comfortable with reporting and publishing tools (we use Sprinklr) to execute content calendars

Track performance and share learnings to inform future workPartner with Analytics on monthly reporting and recommendations

Help translate social trends, tone shifts, and memes into actionable content ideas for weekly trend spotting send

Create Content

Develop clever posts when speed or real‑time relevance matters

Strong social copywriting skills are a must

Work with the creative team to bring posts to life

Knowledge of AI tools (Gemini) is a plus in assisting with the content creation process

What You’ll Bring:

2–4 years

of experience managing social media communities on behalf of brands (internships count!)

A strong grasp of social platforms—especially LinkedIn and YouTube—and the rhythm of what makes content land

Solid writing and communication skills; you can channel a brand voice while still sounding human

A proactive, detail‑oriented mindset and a genuine interest in culture, social trends, and internet behavior

A team‑first attitude and excitement to learn from others

Experience in tech brands is a plus, but curiosity is essential

What We’ll Bring:

A workplace that’s alive with

creativity, respect, and humanity

Growth opportunities and mentorship to help you build your career in social and digital strategy

A hybrid model that balances flexibility and collaboration

Comprehensive

healthcare and wellness

plans for you and your family

401(k), unlimited PTO , paid holidays, and

Summer Fridays

Additional perks like commuter benefits, family leave, and well‑being programs

Salary Range:

$56,000‑$65,000

Our Flexible Work Policy:

We believe that our best work happens in a hybrid working environment. If you are in the NYC (or commutable surrounding distance) hub we want to see you in person 2 days a week. That could mean in our office, in our client's office, on the road with them or attending an industry event.

For those outside the NYC hub, you will be asked to be in person too. Examples of this may include client meetings, events or team meetings. There will also be in‑person opportunities for you to connect with others who live in your hub to collaborate and work together.

We can accept applicants from the following states: Arizona, California, Colorado, Connecticut, Florida, Georgia, Illinois, Indiana, Louisiana, Maryland, Massachusetts, Michigan, Minnesota, Nevada, New Jersey, New York, North Carolina, Oregon, Pennsylvania, Texas, and Washington D.C.

M Booth & Associates is an equal opportunity employer. All candidates will be considered for employment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

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