Real-Time Workforce Management Analyst

United Rentals, Inc. is hiring a Workforce Management Administrator in Charlotte, NC. This position involves monitoring Customer Care Center performance and communicating necessary adjustments to staffing. Candidates should have at least two years of experience in a contact center and one year in a WFM-related role. Strong analytical, communication, and organizational skills are essential. United Rentals offers excellent perks such as paid parental leave, career development opportunities, and a culture of inclusivity.
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