Field Support Specialist (On-Call) New Boulder, Colorado, United States
SPS Switzerland AG, Boulder, CO, United States
The Field Support Specialist provides office and mailroom support across different client sites as needed. This is a flexible, on‑call role covering tasks such as reception, mail handling, facilities support, and copy/print services. The position requires adaptability, mobility, and strong customer service skills.
Key Responsibilities
Deliver excellent customer service to employees and visitors
Handle incoming/outgoing calls and greet visitors
Receive, sort, and distribute mail and packages
Manage shipping and receiving tasks
Assist with office supplies, facilities requests, and basic troubleshooting
Support copy/print services and office equipment
Help with office moves and meeting room setup
Provide reception or front‑desk coverage as needed
Build positive relationships with clients and teams
Take initiative and assist with additional tasks during downtime
Strong communication and customer service skills
Good organizational and multitasking abilities
Basic knowledge of MS Office and office equipment
Ability to work independently and follow instructions
Flexible and adaptable to changing tasks and locations
Qualifications
High school diploma or equivalent
At least 6 months of work experience preferred
Strong time management and problem‑solving skills
Willingness to learn and maintain professionalism
Physical Requirements
Ability to lift up to 60 lbs
Comfortable standing, walking, bending, and lifting for extended periods
Able to operate office equipment
Travel Requirement
Daily travel between client sites; ideal for those who prefer a mobile work environment
Compensation
The expected compensation is an estimate, and the final offer will depend on skills, experience, and other job-related factors.
What We Offer
Career Growth:
Opportunities to acquire and apply new skills.
Learning & Development:
A culture that promotes continuous learning.
Talent Recognition:
Various recognition programs for all employees.
Benefit Offerings:
Medical, Dental, Vision, HCFSA, DCFSA, HSA, commuter transit and parking, supplemental life insurance, accident insurance, critical illness, hospital indemnity, legal program, identity theft protection, pet discounts, pet insurance, group home and auto insurance, EAP, short‑term disability, life insurance, education discounts, 401(k) with matching, entertainment discounts, and paid time off.
About SPS
SPS is an award‑winning outsourcing solutions provider that leverages Intelligent Automation in more than 22 countries. Services include mailroom management, office services such as reception and conference room management, and document processing. SPS aims to deliver high‑caliber outsourcing experiences to its clients while offering employees challenging and exciting career opportunities.
Equal Employment Opportunity Statement
SPS provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, disability, genetics, military status, or any other status protected by applicable law.
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Key Responsibilities
Deliver excellent customer service to employees and visitors
Handle incoming/outgoing calls and greet visitors
Receive, sort, and distribute mail and packages
Manage shipping and receiving tasks
Assist with office supplies, facilities requests, and basic troubleshooting
Support copy/print services and office equipment
Help with office moves and meeting room setup
Provide reception or front‑desk coverage as needed
Build positive relationships with clients and teams
Take initiative and assist with additional tasks during downtime
Strong communication and customer service skills
Good organizational and multitasking abilities
Basic knowledge of MS Office and office equipment
Ability to work independently and follow instructions
Flexible and adaptable to changing tasks and locations
Qualifications
High school diploma or equivalent
At least 6 months of work experience preferred
Strong time management and problem‑solving skills
Willingness to learn and maintain professionalism
Physical Requirements
Ability to lift up to 60 lbs
Comfortable standing, walking, bending, and lifting for extended periods
Able to operate office equipment
Travel Requirement
Daily travel between client sites; ideal for those who prefer a mobile work environment
Compensation
The expected compensation is an estimate, and the final offer will depend on skills, experience, and other job-related factors.
What We Offer
Career Growth:
Opportunities to acquire and apply new skills.
Learning & Development:
A culture that promotes continuous learning.
Talent Recognition:
Various recognition programs for all employees.
Benefit Offerings:
Medical, Dental, Vision, HCFSA, DCFSA, HSA, commuter transit and parking, supplemental life insurance, accident insurance, critical illness, hospital indemnity, legal program, identity theft protection, pet discounts, pet insurance, group home and auto insurance, EAP, short‑term disability, life insurance, education discounts, 401(k) with matching, entertainment discounts, and paid time off.
About SPS
SPS is an award‑winning outsourcing solutions provider that leverages Intelligent Automation in more than 22 countries. Services include mailroom management, office services such as reception and conference room management, and document processing. SPS aims to deliver high‑caliber outsourcing experiences to its clients while offering employees challenging and exciting career opportunities.
Equal Employment Opportunity Statement
SPS provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, disability, genetics, military status, or any other status protected by applicable law.
#J-18808-Ljbffr