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Stocker

Hy-Vee, Marshall, MN, United States


Stocker

At Hy-Vee our people are our strength. We promise "a helpful smile in every aisle" and those smiles can only come from a workforce that is fully engaged and committed to supporting our customers and each other.
Provides prompt, efficient and friendly customer service. Unloads product, opens containers, stocks shelves, and rotates product where necessary.
Core competencies include partnerships, growth mindset, results oriented, customer focused, and professionalism.
Accountable and reports to: District Store Director, Store Manager, Assistant Managers of Store Operations, Perishables, and Health Wellness Home, Service Managers.
Primary duties and responsibilities include:
Provides prompt, efficient and friendly customer service by exhibiting caring, concern and patience in all customer interactions and treating customers as the most important people in the store.
Smiles and greets customers in a friendly manner, whether the encounter takes place in the employee's designated department or elsewhere in the store.
Makes an effort to learn customers' names and to address them by name whenever possible.
Assists customers by escorting them to the products they're looking for, securing products that are out of reach, loading or unloading heavy items, making note of and passing along customer suggestions or requests, performing other tasks in every way possible to enhance the shopping experience.
Answers the telephone promptly and provides friendly, helpful service to customers who call.
Works with co-workers as a team to ensure customer satisfaction and a pleasant work environment.
Unloads trucks, opens containers, stock the shelves, runs overstock on risers and rotates product.
Monitors for mis-picked items, reviews product outs, wrong deliveries, etc.
Organizes stock for greatest efficiency; cleans and restocks damaged items.
Tags the shelves with overstock in the back room and understock drawers.
Reports all new or different items for the scanning coordinator for input into the system.
Maintains strict adherence to department and company guidelines related to personal hygiene and dress.
Adheres to company policies and individual store guidelines.
Reports to work when scheduled and on time.
Secondary duties and responsibilities include:
Operates register for customer purchases.
Trains new stockers in job duties.
Outside maintenance; shovel sidewalk of snow, spread ice melt on ice, and pick up and return carts.
Stocks supplies, cigarettes, front-end sacks, and delivers supplies to departments.
Cleans but not limited to registers, restrooms, breakroom; backroom, sweeps and mops the floor, and tends to supply needs.
Orders merchandise and supplies as needed.
Assists in other areas of store as needed.
Performs other job related duties and special projects as required.
Knowledge, skills, abilities and worker characteristics include the ability to solve practical problems, solve arithmetic calculations, understand and follow verbal or demonstrated instructions, and write identifying information.
Education and experience include high school or equivalent experience and six months or less of similar or related work experience.
Physical requirements include the ability to perform very heavy work, vision requirements, and the ability to perform the following physical activities: climbing, balancing, stooping, kneeling, reaching, standing, walking, pulling, lifting, grasping, feeling, talking, hearing, and repetitive motions.
Working conditions include exposure to dirt, noise, equipment movement hazard, chemicals/solvents, temperature extremes, and the potential for electrical shock.
Equipment used to perform job includes power jack, compactor, C.A.R.S. system, check register, fork lift, scales, Tomra machines, two wheeler, and box cutter.
Financial responsibility includes being responsible for supplies, stock, and for checking the cooler.
Contacts include daily contact with community or trade/professional organizations, suppliers/vendors, and customers.
The anticipated hourly starting wage for this position is $11.41 to $14.00 depending on experience.
For information on company benefits visit Benefits | Hy-Vee.
Are you ready to smile, apply today.
Employment is contingent upon the successful completion of a pre employment drug screen.