Office Administrator
Workshop Digital, Richmond, VA, United States
Office Administrator
We are seeking a highly organized and detail-oriented Office Administrator to support day-to-day operations and help maintain a smooth, efficient workplace. This role is ideal for someone who thrives in a fast-paced environment, communicates effectively, and takes pride in keeping processes and administrative functions running seamlessly. This position is in-person at our Scott's Addition office 5 days per week from 8am - 5pm.
Responsibilities
A proactive, reliable team member who takes ownership of their work
Someone who anticipates needs and solves problems before they arise
A detail-oriented individual who values accuracy and consistency
Partner with HR, leadership, and management teams to support day-to-day operations
Assist across teams with administrative needs and special projects
Help improve processes and keep teams aligned and organized
Keep Office Administrator Core Process documentation up to date
Work with Accounting to process checks as well as scanning and preparing other finance and accounting-related paperwork
Coordinate new hire onboarding, including scheduling, documentation, and equipment/workspace setup
Facilitate offboarding processes, including equipment return, access removal, and exit documentation
Maintain accurate employee records and support internal HR processes
Serve as a point of contact for administrative employee needs
Build and sustain company morale through birthday and workaversary cards and Slack engagement
Assist with employee technology setup, including laptops, accounts, and system access
Coordinate with internal or external IT partners (Apple Business, Mosyle) to resolve technical issues
Track and manage inventory of office equipment and technology assets
Support basic troubleshooting and ensure timely resolution of IT-related requests
Plan and coordinate internal events such as team meetings, trainings, and 2x per year Offsite/Onsite company gathering
Manage logistics, including scheduling, vendors, catering, and materials
Support execution of events to ensure a smooth and positive employee experience
Coordinate employee travel arrangements, including flights, accommodations, and itineraries
Manage travel documentation and ensure alignment with company policies
Assist with logistical planning for offsite meetings and team events
Oversee day-to-day office operations and ensure a well-maintained workspace, including, but not limited to, plant care, building access, food and beverage stocking, straightening conference rooms, answering phones
Coordinate with building management, vendors, and service providers as needed
Manage office supplies, inventory, and ordering
Ensure the office environment is comfortable, organized, safe, and fully functional
Professionally field prospective client calls, take detailed notes, and share with Business Development team
Support the business development team with administrative tasks to ensure smooth client onboarding such as:
Build and ship client welcome boxes and materials
Set up and organize client folders in Google Drive
Create and support project setups in Basecamp
Qualifications
2+ years of administrative or office support experience
Based in or within 20 miles of Richmond, VA
Ability to work onsite 5 days per week.
Excellent written and verbal communication skills
Strong organizational skills with exceptional attention to detail
Ability to manage multiple priorities and meet deadlines
Proficiency with common office tools (e.g., Google Workspace, Microsoft Word, Excel, and Basecamp)
Preferred Qualifications
Experience supporting HR, Recruiting, or employee onboarding/offboarding processes
Experience working in a small to mid-sized business environment
Comfortable handling confidential information with discretion
Benefits
Competitive salaries
25 days PTO, 5 days STO, 12 Holidays
12 weeks fully paid Parental Leave
8 hours of paid volunteer time per quarter
401k with 3% non-elective contributions
A comprehensive health benefit package, including 2 medical plans, dental, and vision insurance
Life insurance, short-term, and long-term disability
Profit sharing
2x a year company-wide meetup in Richmond, VA
Committee Membership (Community, Culture, Health & Wellness)
List of Awards
1x US Search Awards - Best Small PPC Agency
8x Outside Best Places to Work
8x Virginia Business Best Places to Work
3x Search Engine Land Finalist
Salary
Expected base salary range is $55,000 - $65,000 annually, based on experience
Equal Opportunity & Inclusion Statement
As an equity-affirming company, Workshop Digital searches for, encourages, and engages with individuals and groups that represent diversity in our community. We not only challenge discrimination regarding gender identity and expression, sexual orientation, racial identity, faith identity, age, disability, and social class, we also consciously make efforts to reach out and include diversity in employment, vendors, and clients. All individuals authorized to work for any employer in the U.S. should apply.
We are seeking a highly organized and detail-oriented Office Administrator to support day-to-day operations and help maintain a smooth, efficient workplace. This role is ideal for someone who thrives in a fast-paced environment, communicates effectively, and takes pride in keeping processes and administrative functions running seamlessly. This position is in-person at our Scott's Addition office 5 days per week from 8am - 5pm.
Responsibilities
A proactive, reliable team member who takes ownership of their work
Someone who anticipates needs and solves problems before they arise
A detail-oriented individual who values accuracy and consistency
Partner with HR, leadership, and management teams to support day-to-day operations
Assist across teams with administrative needs and special projects
Help improve processes and keep teams aligned and organized
Keep Office Administrator Core Process documentation up to date
Work with Accounting to process checks as well as scanning and preparing other finance and accounting-related paperwork
Coordinate new hire onboarding, including scheduling, documentation, and equipment/workspace setup
Facilitate offboarding processes, including equipment return, access removal, and exit documentation
Maintain accurate employee records and support internal HR processes
Serve as a point of contact for administrative employee needs
Build and sustain company morale through birthday and workaversary cards and Slack engagement
Assist with employee technology setup, including laptops, accounts, and system access
Coordinate with internal or external IT partners (Apple Business, Mosyle) to resolve technical issues
Track and manage inventory of office equipment and technology assets
Support basic troubleshooting and ensure timely resolution of IT-related requests
Plan and coordinate internal events such as team meetings, trainings, and 2x per year Offsite/Onsite company gathering
Manage logistics, including scheduling, vendors, catering, and materials
Support execution of events to ensure a smooth and positive employee experience
Coordinate employee travel arrangements, including flights, accommodations, and itineraries
Manage travel documentation and ensure alignment with company policies
Assist with logistical planning for offsite meetings and team events
Oversee day-to-day office operations and ensure a well-maintained workspace, including, but not limited to, plant care, building access, food and beverage stocking, straightening conference rooms, answering phones
Coordinate with building management, vendors, and service providers as needed
Manage office supplies, inventory, and ordering
Ensure the office environment is comfortable, organized, safe, and fully functional
Professionally field prospective client calls, take detailed notes, and share with Business Development team
Support the business development team with administrative tasks to ensure smooth client onboarding such as:
Build and ship client welcome boxes and materials
Set up and organize client folders in Google Drive
Create and support project setups in Basecamp
Qualifications
2+ years of administrative or office support experience
Based in or within 20 miles of Richmond, VA
Ability to work onsite 5 days per week.
Excellent written and verbal communication skills
Strong organizational skills with exceptional attention to detail
Ability to manage multiple priorities and meet deadlines
Proficiency with common office tools (e.g., Google Workspace, Microsoft Word, Excel, and Basecamp)
Preferred Qualifications
Experience supporting HR, Recruiting, or employee onboarding/offboarding processes
Experience working in a small to mid-sized business environment
Comfortable handling confidential information with discretion
Benefits
Competitive salaries
25 days PTO, 5 days STO, 12 Holidays
12 weeks fully paid Parental Leave
8 hours of paid volunteer time per quarter
401k with 3% non-elective contributions
A comprehensive health benefit package, including 2 medical plans, dental, and vision insurance
Life insurance, short-term, and long-term disability
Profit sharing
2x a year company-wide meetup in Richmond, VA
Committee Membership (Community, Culture, Health & Wellness)
List of Awards
1x US Search Awards - Best Small PPC Agency
8x Outside Best Places to Work
8x Virginia Business Best Places to Work
3x Search Engine Land Finalist
Salary
Expected base salary range is $55,000 - $65,000 annually, based on experience
Equal Opportunity & Inclusion Statement
As an equity-affirming company, Workshop Digital searches for, encourages, and engages with individuals and groups that represent diversity in our community. We not only challenge discrimination regarding gender identity and expression, sexual orientation, racial identity, faith identity, age, disability, and social class, we also consciously make efforts to reach out and include diversity in employment, vendors, and clients. All individuals authorized to work for any employer in the U.S. should apply.