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Sign Language Interpreter Part Time

Purple Communications, Inc, Richmond, VA, United States


Under the supervision of the Communication Center Manager, the Interpreter will provide high quality professional American Sign Language interpreting through video in a call center and on-site at various customer locations when needed. Interpreters must possess fluent American Sign Language and spoken English language skills, accurate interpreting skills, and thorough knowledge of and adherence to the NAD‑RID Code of Professional Conduct.

Part‑Time Benefit Summary

Limited Medical Plan: will offset some major medical needs such as hospitalization and doctors appointments; includes a discounted vision program

Telehealth Plan: discounted telehealth that offers limited telehealth visits only

Dental: limited coverage for standard type dental care needs

Life Insurance: allows for flat coverage benefit

Short‑term Disability: allows for a portion of wages to be paid in certain cases in which an employee cannot work

Accident & Critical Illness

Community work (when available)

Flexible scheduling

401(k) Retirement Savings plan with employer match

EAP (Employee Assistance Program)

Massage Reimbursement

Job Requirements

Must be able to work 24 hours per week

Must be able to accept new or alternative interpreting assignments for a scheduled shift based on customer demand

Must pass the company's interpreting skills assessment

Must attend and successfully complete a 40 hour New Hire Training

Essential Duties and Responsibilities

Provide effective video relay service, video remote interpreting, and on‑site interpreting for consumers

Support and model the company’s mission and values

Provide excellent customer service while maintaining a respectful and professional attitude with customers and colleagues

Exhibit professional behavior at all times including punctuality and preparedness for shifts, respectful and collaborative interaction with colleagues and supervisors, and timely and accurate record keeping.

Adhere to all policies and procedures as outlined by the company and all FCC regulations

Demonstrate the ability to adapt quickly to new and changing technologies

Multi‑task between interpreting effectively and utilizing video‑based technology

Participate in company‑sponsored training for Professional Development

Exhibit the ability to meet performance expectations with minimal supervision

Possess the ability to work effectively in a fast paced, dynamic environment

Demonstrate strong interpersonal skills in all settings

Ability to independently travel. Where driving is required, access to a vehicle, valid driver's license and required insurance.

Minimum Qualification Requirements

Fluent ASL and spoken English language skills

Able to provide accurate interpretation

Understanding of Deaf culture

Thorough knowledge of and adherence to the NAD‑RID Code of Professional Conduct

Three to five years of experience in interpreting (preferred but not required)

As applicable, state licensure or state-required credentials

You must be 18 years or older to apply

Disclaimer: The above information in this description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees for this job. Employees are expected to follow their supervisor’s instructions and to perform the tasks requested by their supervisors.

ZP Better Together, LLC is an Equal Opportunity Employer.

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