Patient Services Representative
Ear, Nose & Throat Specialists of Wisconsin, SC, Appleton, WI, United States
Join Our Team at Ear, Nose, and Throat Specialists of Wisconsin! Are you passionate about helping others, love delivering great customer service, and thrive in a positive, team-first environment? If so,
we’d love to meet you!
Ear, Nose, and Throat Specialists of Wisconsin is growing—and we’re looking for someone with a welcoming personality and a can-do attitude to join our team!
Our workplace is built on balance, support, and a culture where every employee feels heard and valued. If you’re looking for a workplace where people genuinely care about each other and where your contributions matter, you’ve found it.
What Makes Our Workplace Special
Flexible working hours for better work-life balance
Autonomy in your role and the ability to make a real impact
Growth opportunities and on-the-job training
A relaxed, casual environment with supportive, friendly coworkers
Fun company perks and a people-first culture
What You’ll Do
Deliver exceptional customer service—every interaction matters!
Confirm online bookings and greet patients with warmth and professionalism
Verify patient demographics and scan insurance cards/documents
Answer incoming calls and assist patients with scheduling appointments
Prep patient charts for upcoming visits
Accurately enter and manage patient data in our EMR system
Collaborate with the team through EMR, email, and Microsoft Teams
What We’re Looking For
A high school diploma or equivalent
At least 1 year of experience in a customer service or office setting
Availability for full-time hours (40/week)
Primary location(s): Appleton-Westhill Blvd.
Willingness to occasionally travel to our other Fox Valley clinic locations to provide reception coverage
Why You'll Love Working Here
Generous paid time off (starts accruing immediately!)
Schedule flexibility that fits your life
Comprehensive health care coverage (individual & family)
Annual education allowance
401(K) retirement plan and year-end profit sharing
Company-paid short- and long-term disability coverage
Paid holidays—including a personal “floating” holiday just for you
Ear, Nose & Throat Specialists of Wisconsin, SC
#J-18808-Ljbffr
we’d love to meet you!
Ear, Nose, and Throat Specialists of Wisconsin is growing—and we’re looking for someone with a welcoming personality and a can-do attitude to join our team!
Our workplace is built on balance, support, and a culture where every employee feels heard and valued. If you’re looking for a workplace where people genuinely care about each other and where your contributions matter, you’ve found it.
What Makes Our Workplace Special
Flexible working hours for better work-life balance
Autonomy in your role and the ability to make a real impact
Growth opportunities and on-the-job training
A relaxed, casual environment with supportive, friendly coworkers
Fun company perks and a people-first culture
What You’ll Do
Deliver exceptional customer service—every interaction matters!
Confirm online bookings and greet patients with warmth and professionalism
Verify patient demographics and scan insurance cards/documents
Answer incoming calls and assist patients with scheduling appointments
Prep patient charts for upcoming visits
Accurately enter and manage patient data in our EMR system
Collaborate with the team through EMR, email, and Microsoft Teams
What We’re Looking For
A high school diploma or equivalent
At least 1 year of experience in a customer service or office setting
Availability for full-time hours (40/week)
Primary location(s): Appleton-Westhill Blvd.
Willingness to occasionally travel to our other Fox Valley clinic locations to provide reception coverage
Why You'll Love Working Here
Generous paid time off (starts accruing immediately!)
Schedule flexibility that fits your life
Comprehensive health care coverage (individual & family)
Annual education allowance
401(K) retirement plan and year-end profit sharing
Company-paid short- and long-term disability coverage
Paid holidays—including a personal “floating” holiday just for you
Ear, Nose & Throat Specialists of Wisconsin, SC
#J-18808-Ljbffr