Medical (Clinic) Assistant - Sexual Health & Reproductive Care
Boulder Valley Health Center, Boulder, CO, United States
Medical (Clinic) Assistant - Sexual Health & Reproductive Care
Are you passionate about providing high-quality reproductive health and family planning services, including abortion care, to patients from within Colorado and across the United States? We seek an experienced customer-focused clinical team member who embraces a spirit of continual improvement and a relentless drive toward excellence to join our clinic team.
Founded in 1973, Boulder Valley Health Center (BVHC) is a small outpatient community clinic that has been a leader in providing reproductive and sexual health services, abortion, and education to all people, including those who face barriers to accessing high-quality and equitable healthcare.
We are seeking an experienced Clinic Assistant (CA) who embraces a spirit of continual improvement, maintains a high level of clinical and administrative quality, and possesses a relentless drive toward excellence to join our team. Our CAs are an important member of our clinical care team and essential to delivering high‑quality services to our patients.
This hourly, non‑exempt 0.8 to 1.0 FTE (32‑40 hours) position. We offer an hourly $21.00 - $24.00 based on relevant experience and a bilingual skill set.
Why work for BVHC?
We support each other.
Our people are passionate about what we do, our services, and our patients. If you are looking for an opportunity to be part of a team that values collaboration, innovation, and dedication, we are the right organization for you.
Our benefits package includes
medical, vision, and dental insurance, long‑term disability coverage, critical care coverage, 403(b) retirement plan with employer match, life insurance, and an Employee Assistance Program. We also offer a competitive annual time off policy of 9 holidays, 6 sick days, and 15 PTO days.
Assist with performing screening and treatments by gathering information related to health maintenance, collecting specimens, performing tests, and documenting patient care.
Assist in procedures pertaining to reproductive health visits and abortions up to 16 weeks gestational age.
Assist clinicians in patient education and care in abortion, gynecology, and sexual health.
Stock exam rooms and ensure room set‑up and cleaning are handled efficiently and following BVHC protocols.
Assist with proper routine cleaning and storage of medical equipment.
Perform on‑site lab tests, including urine analysis, vital signs, pregnancy tests, and venipuncture.
Assist with tasks and patient/provider follow‑up, collaborating with other clinical care team members as needed.
Promote positive communication with patients, clinicians, and peers.
Assist with laboratory tasks, including inventory, monthly controls, lab reports, and processing specimens.
Review lab tracking reports regularly to ensure results are received promptly, errors are minimized, process improvement is continual, and lab quality is maintained and aligns with CLIA and other standards.
Maintain quality results by following organizationally defined clinical standards.
Performs administrative duties, including patient check‑in, insurance verification, collecting and processing payments, and facilitating the completion of patient paperwork.
Greets and attends to patients with professionalism both in person and over the phone.
Handles inbound and outbound phone calls on a multi‑line phone system.
Evaluate daily schedules to optimize provider visits and minimize missed appointments. Provides broad support to the patient‑facing operations team and medical records, patient referrals, patient advocacy, and funding, including coordinating abortion funding.
Verifies and updates patient information in Electronic Health Records (NextGen EHR).
Ensures that medical records are organized, accurate, and complete.
Manages the follow‑up system for patient referrals; provides patient reminders; manages incoming faxes and consults/referral records from outside clinics; ensures that patient needs are identified and addressed quickly.
Maintain a safe work environment by Applying the clinic’s safety policies; Supporting the safety program by actively looking for opportunities to improve safety practices and promptly reporting any safety concerns.
Knowledgeable of and compliant with laws and regulations governing the area of responsibility.
Cooperate fully with Clinic Leadership to ensure excellent patient care, smooth scheduling, appropriate and consistent communication between functional areas, and the collection, improvement, and provision of data and reports for operational and compliance needs.
Other duties as assigned.
Job Qualifications
Required
Ability to work any required clinic shifts Monday through Friday, 7:45 am – 5:15 pm, and Saturday, 8:00 am – 1:15 pm.
Because we provide sexual and reproductive health care for every person and our patients span many identities of sex and gender, we expect our team to have fluency, familiarity, or an open desire to learn and use the language of inclusive, engaging, and relevant sexual health.
Strong commitment to reproductive freedom and an ability to demonstrate knowledge and passion for social justice.
Completion of a Medical Assistant program or 2+ years relevant experience.
Technology and computer skills.
2+ years of excellent customer service experience, including the use of compassion, empathy, and patience.
Ability to perform all essential duties.
Strong work ethic and a proactive, self‑directed work style.
Thrives in a team environment.
Can critically think and problem‑solve for patients’ best interests.
Excels in a fast‑paced environment.
Strong work ethic, attention to detail, adaptable with a proactive, self‑directed work style.
Ability to work as part of a team.
Preferred
Current Medical Assistant certification.
Experience working in a healthcare setting (reproductive and sexual health a plus!).
Experience working with transgender and gender nonbinary patients.
Experience working with folks from marginalized communities.
Bilingual in English and Spanish.
Work Environment Requirements and Physical Activities
Ability to hear adequately in person and by phone, in personal and group settings.
Ability to reach for, move, and lift 20 pounds and use your arms and hands to handle or move objects and to perform a variety of tasks that involve standing, walking, sitting, stooping, kneeling, bending, twisting, climbing stairs, or using an elevator with reasonable accommodation.
Diversity is at the core of the work that we do. Boulder Valley Health Center is committed to promoting workplace diversity, multiculturalism, and inclusion. We encourage people of all races, ethnicities, abilities, gender identities, and sexual orientations to apply.
#J-18808-Ljbffr
Are you passionate about providing high-quality reproductive health and family planning services, including abortion care, to patients from within Colorado and across the United States? We seek an experienced customer-focused clinical team member who embraces a spirit of continual improvement and a relentless drive toward excellence to join our clinic team.
Founded in 1973, Boulder Valley Health Center (BVHC) is a small outpatient community clinic that has been a leader in providing reproductive and sexual health services, abortion, and education to all people, including those who face barriers to accessing high-quality and equitable healthcare.
We are seeking an experienced Clinic Assistant (CA) who embraces a spirit of continual improvement, maintains a high level of clinical and administrative quality, and possesses a relentless drive toward excellence to join our team. Our CAs are an important member of our clinical care team and essential to delivering high‑quality services to our patients.
This hourly, non‑exempt 0.8 to 1.0 FTE (32‑40 hours) position. We offer an hourly $21.00 - $24.00 based on relevant experience and a bilingual skill set.
Why work for BVHC?
We support each other.
Our people are passionate about what we do, our services, and our patients. If you are looking for an opportunity to be part of a team that values collaboration, innovation, and dedication, we are the right organization for you.
Our benefits package includes
medical, vision, and dental insurance, long‑term disability coverage, critical care coverage, 403(b) retirement plan with employer match, life insurance, and an Employee Assistance Program. We also offer a competitive annual time off policy of 9 holidays, 6 sick days, and 15 PTO days.
Assist with performing screening and treatments by gathering information related to health maintenance, collecting specimens, performing tests, and documenting patient care.
Assist in procedures pertaining to reproductive health visits and abortions up to 16 weeks gestational age.
Assist clinicians in patient education and care in abortion, gynecology, and sexual health.
Stock exam rooms and ensure room set‑up and cleaning are handled efficiently and following BVHC protocols.
Assist with proper routine cleaning and storage of medical equipment.
Perform on‑site lab tests, including urine analysis, vital signs, pregnancy tests, and venipuncture.
Assist with tasks and patient/provider follow‑up, collaborating with other clinical care team members as needed.
Promote positive communication with patients, clinicians, and peers.
Assist with laboratory tasks, including inventory, monthly controls, lab reports, and processing specimens.
Review lab tracking reports regularly to ensure results are received promptly, errors are minimized, process improvement is continual, and lab quality is maintained and aligns with CLIA and other standards.
Maintain quality results by following organizationally defined clinical standards.
Performs administrative duties, including patient check‑in, insurance verification, collecting and processing payments, and facilitating the completion of patient paperwork.
Greets and attends to patients with professionalism both in person and over the phone.
Handles inbound and outbound phone calls on a multi‑line phone system.
Evaluate daily schedules to optimize provider visits and minimize missed appointments. Provides broad support to the patient‑facing operations team and medical records, patient referrals, patient advocacy, and funding, including coordinating abortion funding.
Verifies and updates patient information in Electronic Health Records (NextGen EHR).
Ensures that medical records are organized, accurate, and complete.
Manages the follow‑up system for patient referrals; provides patient reminders; manages incoming faxes and consults/referral records from outside clinics; ensures that patient needs are identified and addressed quickly.
Maintain a safe work environment by Applying the clinic’s safety policies; Supporting the safety program by actively looking for opportunities to improve safety practices and promptly reporting any safety concerns.
Knowledgeable of and compliant with laws and regulations governing the area of responsibility.
Cooperate fully with Clinic Leadership to ensure excellent patient care, smooth scheduling, appropriate and consistent communication between functional areas, and the collection, improvement, and provision of data and reports for operational and compliance needs.
Other duties as assigned.
Job Qualifications
Required
Ability to work any required clinic shifts Monday through Friday, 7:45 am – 5:15 pm, and Saturday, 8:00 am – 1:15 pm.
Because we provide sexual and reproductive health care for every person and our patients span many identities of sex and gender, we expect our team to have fluency, familiarity, or an open desire to learn and use the language of inclusive, engaging, and relevant sexual health.
Strong commitment to reproductive freedom and an ability to demonstrate knowledge and passion for social justice.
Completion of a Medical Assistant program or 2+ years relevant experience.
Technology and computer skills.
2+ years of excellent customer service experience, including the use of compassion, empathy, and patience.
Ability to perform all essential duties.
Strong work ethic and a proactive, self‑directed work style.
Thrives in a team environment.
Can critically think and problem‑solve for patients’ best interests.
Excels in a fast‑paced environment.
Strong work ethic, attention to detail, adaptable with a proactive, self‑directed work style.
Ability to work as part of a team.
Preferred
Current Medical Assistant certification.
Experience working in a healthcare setting (reproductive and sexual health a plus!).
Experience working with transgender and gender nonbinary patients.
Experience working with folks from marginalized communities.
Bilingual in English and Spanish.
Work Environment Requirements and Physical Activities
Ability to hear adequately in person and by phone, in personal and group settings.
Ability to reach for, move, and lift 20 pounds and use your arms and hands to handle or move objects and to perform a variety of tasks that involve standing, walking, sitting, stooping, kneeling, bending, twisting, climbing stairs, or using an elevator with reasonable accommodation.
Diversity is at the core of the work that we do. Boulder Valley Health Center is committed to promoting workplace diversity, multiculturalism, and inclusion. We encourage people of all races, ethnicities, abilities, gender identities, and sexual orientations to apply.
#J-18808-Ljbffr