
RN Triage - Central Triage
NorthShore University HealthSystem, Warrenville, IL, United States
Hourly Pay Range
$33.96 - $52.64 - The hourly pay rate offered is determined by a candidate's expertise and years of experience, among other factors.
Position Highlights
Position: Registered Nurse Triage - Centralized Triage
Location: Warrenville, IL
Full Time: 36 hours per week
Hours: Monday to Friday 8:30 AM to 5:00 PM (flexible to 8 or 10 hour/day shifts). Occasional Saturdays 8:00 AM - 1:00 PM (5-6 a year)
What you will do
The RN Telephone Triage Nurse is a Registered Nurse and responsible for patient care needs through the use of inbound and outbound telephone practice. Continuously demonstrates positive customer relationship skills by assessing caller needs through active listening, clinical assessment, education and advanced problem-solving abilities. Actively manage patients' immediate and ongoing needs with attention to acute and preventative intervention.
NOTE: MUST LIVE IN ILLINOIS AS THIS ROLE IS ON-SITE, and after a minimum of one year employment, RNs in this role may have the opportunity to work from home/remote if all quality and productivity metrics are met and maintained.
What you will need
Current Illinois RN licensure
Operational knowledge of physician practice
Exceptional interpersonal and communication skills (verbal and written)
Possesses professional telephone etiquette skills
Must be a team player
Must be a self-starter, able to handle frequent periods of high stress and difficult patient situations
Must possess excellent time management skills
Must possess basic keyboard, computer and internet skills
35 WPM typing proficiency
Ability to talk on the phone and type simultaneously
Benefits (For full time or part time positions)
Premium pay for eligible employees
Career Pathways to Promote Professional Growth and Development
Various Medical, Dental, Pet and Vision options
Tuition Reimbursement
Free Parking
Wellness Program Savings Plan
Health Savings Account Options
Retirement Options with Company Match
Paid Time Off and Holiday Pay
Community Involvement Opportunities
EOE: Race/Color/Sex/Sexual Orientation/ Gender Identity/Religion/National Origin/Disability/Vets, VEVRRA Federal Contractor.
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$33.96 - $52.64 - The hourly pay rate offered is determined by a candidate's expertise and years of experience, among other factors.
Position Highlights
Position: Registered Nurse Triage - Centralized Triage
Location: Warrenville, IL
Full Time: 36 hours per week
Hours: Monday to Friday 8:30 AM to 5:00 PM (flexible to 8 or 10 hour/day shifts). Occasional Saturdays 8:00 AM - 1:00 PM (5-6 a year)
What you will do
The RN Telephone Triage Nurse is a Registered Nurse and responsible for patient care needs through the use of inbound and outbound telephone practice. Continuously demonstrates positive customer relationship skills by assessing caller needs through active listening, clinical assessment, education and advanced problem-solving abilities. Actively manage patients' immediate and ongoing needs with attention to acute and preventative intervention.
NOTE: MUST LIVE IN ILLINOIS AS THIS ROLE IS ON-SITE, and after a minimum of one year employment, RNs in this role may have the opportunity to work from home/remote if all quality and productivity metrics are met and maintained.
What you will need
Current Illinois RN licensure
Operational knowledge of physician practice
Exceptional interpersonal and communication skills (verbal and written)
Possesses professional telephone etiquette skills
Must be a team player
Must be a self-starter, able to handle frequent periods of high stress and difficult patient situations
Must possess excellent time management skills
Must possess basic keyboard, computer and internet skills
35 WPM typing proficiency
Ability to talk on the phone and type simultaneously
Benefits (For full time or part time positions)
Premium pay for eligible employees
Career Pathways to Promote Professional Growth and Development
Various Medical, Dental, Pet and Vision options
Tuition Reimbursement
Free Parking
Wellness Program Savings Plan
Health Savings Account Options
Retirement Options with Company Match
Paid Time Off and Holiday Pay
Community Involvement Opportunities
EOE: Race/Color/Sex/Sexual Orientation/ Gender Identity/Religion/National Origin/Disability/Vets, VEVRRA Federal Contractor.
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