Medical Office Assistant
TEKsystems, Rosedale, MD, United States
Medical Office Assistant
TekSystems is currently hiring for a Medical Office Assistant in the White Marsh area!
MUST HAVE: 1-3 years of medical office assistant, medical assistant, prior authorizations experience or something related!
Responsibilities
Checking patients in and out of their appointments. This individual will be sitting at the front desk. They will be entering charges and taking calls from internal employees. They will be using IDX software and medconnect and collecting copays so there will be some cash handling/cards and checks. Answering all phones, ensuring patient flow and comfort level is positive, handling financial aspects, copays, etc.
Serves as the initial contact person at the medical practice or hospital department and greets patients in a courteous and professional manner. Coordinates efficient patient flow through the practice or hospital department assigned. Makes appointments, registers patients, collects co-payments, Time-of-Service (TOS) payment processing, updates demographic and insurance information, and provides patients with follow-up appointments and requisitions for tests.
Contributes to the achievement of established department goals and objectives and adheres to department policies, procedures, quality standards, and safety standards. Complies with governmental and accreditation regulations.
Manages the intake of patients into the practice, screens for emergent conditions, registers, verifies insurance and explains patient responsibility regarding payment for services and co-pays. Collects copayment prior to care, posts time-of-service (TOS) payments, collects and reviews all encounter forms and prepares charge batches as assigned. Ensures appropriate and timely status assignment of all appointments.
Schedules appointments including follow up and referral appointments. Completes requisitions for tests, as applicable.
Answers the telephone in accordance with the policy and service expectations, provides telephone triage; disseminates messages appropriately utilizing available technology and prioritizes calls appropriately and timely.
Prepares, updates, and copies forms, reports, and records on a routine basis; scans, imports, and indexes regularly to keep information flowing into patients’ medical record.
Contacts patients regarding missed appointments; monitors and tracks no shows and enters data into system.
Performs check-out procedures by inputting patient charges and verifying patient demographic and insurance information, ensuring charges are entered in a timely manner in accordance with departmental procedures.
Supports organization initiatives related to new technology, clinical programs and improving the patient experience. Seeks opportunities for improvement in all administrative processes and services.
Ensures optimal patient flow by managing variable and sometimes unpredictable patient volume throughout the day and by providing backup to other members of the team. Interacts effectively with colleagues, medical providers, and others to communicate essential information and to ensure a high level of patient experience.
Takes personal responsibility for the neat appearance of the work location to include front office, reception area, break room and other assigned areas assuring each area represents in a positive manner.
Participates in meetings and on committees as needed or assigned.
Adheres to Medstar's high reliability organization (HRO) principles and embodies Just Culture standards.
Participates in multi-disciplinary quality and service improvement teams.
Additional Skills & Qualifications
Must have 1-3 or more years of experience.
Must have authorizations experience.
Must have high school diploma or GED.
Job Type & Location
Contract to Hire position based out of Rosedale, MD.
Pay and Benefits
The pay range for this position is $20.00 - $25.00/hr.
Medical, dental & vision
Critical Illness, Accident, and Hospital
401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available
Life Insurance (Voluntary Life & AD&D for the employee and dependents)
Short and long-term disability
Health Spending Account (HSA)
Transportation benefits
Employee Assistance Program
Time Off/Leave (PTO, Vacation or Sick Leave)
Workplace Type
This is a fully onsite position in Rosedale, MD.
Application Deadline
This position is anticipated to close on May 7, 2026.
Equal Opportunity Statement
The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
#J-18808-Ljbffr
TekSystems is currently hiring for a Medical Office Assistant in the White Marsh area!
MUST HAVE: 1-3 years of medical office assistant, medical assistant, prior authorizations experience or something related!
Responsibilities
Checking patients in and out of their appointments. This individual will be sitting at the front desk. They will be entering charges and taking calls from internal employees. They will be using IDX software and medconnect and collecting copays so there will be some cash handling/cards and checks. Answering all phones, ensuring patient flow and comfort level is positive, handling financial aspects, copays, etc.
Serves as the initial contact person at the medical practice or hospital department and greets patients in a courteous and professional manner. Coordinates efficient patient flow through the practice or hospital department assigned. Makes appointments, registers patients, collects co-payments, Time-of-Service (TOS) payment processing, updates demographic and insurance information, and provides patients with follow-up appointments and requisitions for tests.
Contributes to the achievement of established department goals and objectives and adheres to department policies, procedures, quality standards, and safety standards. Complies with governmental and accreditation regulations.
Manages the intake of patients into the practice, screens for emergent conditions, registers, verifies insurance and explains patient responsibility regarding payment for services and co-pays. Collects copayment prior to care, posts time-of-service (TOS) payments, collects and reviews all encounter forms and prepares charge batches as assigned. Ensures appropriate and timely status assignment of all appointments.
Schedules appointments including follow up and referral appointments. Completes requisitions for tests, as applicable.
Answers the telephone in accordance with the policy and service expectations, provides telephone triage; disseminates messages appropriately utilizing available technology and prioritizes calls appropriately and timely.
Prepares, updates, and copies forms, reports, and records on a routine basis; scans, imports, and indexes regularly to keep information flowing into patients’ medical record.
Contacts patients regarding missed appointments; monitors and tracks no shows and enters data into system.
Performs check-out procedures by inputting patient charges and verifying patient demographic and insurance information, ensuring charges are entered in a timely manner in accordance with departmental procedures.
Supports organization initiatives related to new technology, clinical programs and improving the patient experience. Seeks opportunities for improvement in all administrative processes and services.
Ensures optimal patient flow by managing variable and sometimes unpredictable patient volume throughout the day and by providing backup to other members of the team. Interacts effectively with colleagues, medical providers, and others to communicate essential information and to ensure a high level of patient experience.
Takes personal responsibility for the neat appearance of the work location to include front office, reception area, break room and other assigned areas assuring each area represents in a positive manner.
Participates in meetings and on committees as needed or assigned.
Adheres to Medstar's high reliability organization (HRO) principles and embodies Just Culture standards.
Participates in multi-disciplinary quality and service improvement teams.
Additional Skills & Qualifications
Must have 1-3 or more years of experience.
Must have authorizations experience.
Must have high school diploma or GED.
Job Type & Location
Contract to Hire position based out of Rosedale, MD.
Pay and Benefits
The pay range for this position is $20.00 - $25.00/hr.
Medical, dental & vision
Critical Illness, Accident, and Hospital
401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available
Life Insurance (Voluntary Life & AD&D for the employee and dependents)
Short and long-term disability
Health Spending Account (HSA)
Transportation benefits
Employee Assistance Program
Time Off/Leave (PTO, Vacation or Sick Leave)
Workplace Type
This is a fully onsite position in Rosedale, MD.
Application Deadline
This position is anticipated to close on May 7, 2026.
Equal Opportunity Statement
The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
#J-18808-Ljbffr