Direct Support Professional

Full Time

Sacramento

Posted on 04/15/2026

$34,603 - $36,333 USD

Job Title
Direct Support Professional (DSP)

Department
EXCEL Program

Classification
Full Time

Salary Range
$34,603 – $36,333 Annually + benefits including company paid Health Insurance.

Position Summary
Direct Support Professional (DSP) plays an important part in the lives of our individuals in our center-based adult day program. The DSP is responsible for providing instruction to the consumers with intellectual and developmental disabilities. Services provided may be with one consumer or in a small group ratio under the supervision of the Program Coordinator.

Qualifications

Minimum High School Degree or equivalent

Minimum 1-year experience in working with individuals (preferably adults) with intellectual and developmental disabilities.

Effective interpersonal skills and ability to function effectively in a team environment.

Fluent in American Sign Language

Working knowledge of office equipment and basic Microsoft programs (computer, printers, copiers, etc.)

Good communication skills: in writing and sign language to perform essential duties and responsibilities.

Successful candidates will be required to complete a background check, fingerprinting, health screening, TB test, and certification of CPR/AED/First Aid.

Essential Duties

Responsible for the ongoing development, monitoring and maintenance of consumers’ Individual Service Plan (ISP) objectives as well as the review and communication of such plans on an ongoing basis with co-workers.

Demonstrate awareness and understanding of consumer rights and communicate with all individuals in a positive and respectful manner.

Utilize a Person-Centered Thinking approach to support all individuals in the program according to their needs and/or desires.

Assist consumers in the community by use of public transportation to engage in volunteer opportunities and community integration.

Complete documentation of consumers’ daily case notes, program attendance, and monthly progress reports in a timely manner.

Adhere to the Mandated Reporting requirements and emergency procedures: i.e., special incident reports, phone calls, email, and any necessary documents.

Participate in training opportunities (in-service training, staff meetings, etc.)

Perform other duties as assigned to meet department and/or company needs. RESPONSIBILITIES:

Follow directives provided by the Program Coordinator.

Use effective communication skills with diverse individuals and needs i.e., the use of adaptive technology, gestures, etc.

Conduct self in a professional manner when interacting with consumers, families, employees, and members of the community.

Demonstrate creativity and possess self-motivation.

Be able to work independently, prioritize tasks when necessary and satisfy deadline requirements of all tasks.

Familiarize self with agency and program policies and procedures.

Maintain strict confidentiality of files, documents and knowledge of operations, consumers, and employees WORKING CONDITIONS:

Ability to walk/travel short or long distances in the community

Use public transportation during program hours

Ability to push manual wheelchair or other devices, as needed

Maintain emotional control under stressful situations

May require attending to hygiene and self-help needs of individuals in emergency situations.

The Benefits Of Being a NorCal Employee
Because NorCal Services for Deaf and Hard of Hearing hires the best people, we work hard to provide benefits that make their lives better. We offer a comprehensive benefits program including pro-rated benefits for part time employees, which features:

Health coverage for you through medical, dental, and vision plans fully paid by the employer for full time employees.

AFLAC Supplemental Insurance benefits options. Financial protection through disability, life, accidental death, and dismemberment insurance.

A 401k retirement plan.

Tax advantages through flexible spending accounts that allow you to pay for specific health-care and dependent care expenses with pre-tax dollars.

A generous paid time off program in which the benefits increase along with your tenure with the company.

Mileage and smart mobile device reimbursement.

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