Repair Agent
Best Buy, Los Angeles, CA, United States
The Repair Agent performs high quality repairs on consumer electronics and appliances by addressing all unit symptoms and making repairs as necessary, and communicates effectively and educates customers on product repairs.
Key Responsibilities
Drives a positive customer experience by building relationships and providing solutions to their needs.
Diagnoses, orders, and makes installations for product repairs.
Contacts customers with quotes for repairs and answers questions regarding cost, product installation, and operation.
Completes routine functionality and quality testing on all products.
Partners with colleagues and leaders to manage work-in-process (WIP) repairs.
Basic Qualifications
Able to stand and sit for long periods of time.
Able to work in a fast-paced environment.
Able to work in a non-climate-controlled environment.
Able to lift weight up to 50 pounds with or without accommodation.
6 months of experience diagnosing and repairing consumer electronics and/or appliances.
Preferred Qualifications
Consumer Electronics and/or Appliance Manufacture Repair Certification.
Sealed System Certification applicable to appliances.
6 months of experience using Best Buy's Star and Smart Parts system or other Parts Inventory System.
Best Buy is an equal opportunity employer.
Location: 1701 N Central Ave, Compton, CA (Location Number 002486 COMPTON REPAIR DEPOT)
Pay Range: $22.13 - $34.13 /hr
Best Buy offers a range of benefits to support your overall well-being, as outlined in the Benefits Guide. Eligibility may vary.
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Key Responsibilities
Drives a positive customer experience by building relationships and providing solutions to their needs.
Diagnoses, orders, and makes installations for product repairs.
Contacts customers with quotes for repairs and answers questions regarding cost, product installation, and operation.
Completes routine functionality and quality testing on all products.
Partners with colleagues and leaders to manage work-in-process (WIP) repairs.
Basic Qualifications
Able to stand and sit for long periods of time.
Able to work in a fast-paced environment.
Able to work in a non-climate-controlled environment.
Able to lift weight up to 50 pounds with or without accommodation.
6 months of experience diagnosing and repairing consumer electronics and/or appliances.
Preferred Qualifications
Consumer Electronics and/or Appliance Manufacture Repair Certification.
Sealed System Certification applicable to appliances.
6 months of experience using Best Buy's Star and Smart Parts system or other Parts Inventory System.
Best Buy is an equal opportunity employer.
Location: 1701 N Central Ave, Compton, CA (Location Number 002486 COMPTON REPAIR DEPOT)
Pay Range: $22.13 - $34.13 /hr
Best Buy offers a range of benefits to support your overall well-being, as outlined in the Benefits Guide. Eligibility may vary.
#J-18808-Ljbffr