Emergency Service Specialist
CHEMTREC®, Falls Church, VA, United States
The Emergency Service Specialist is responsible for supporting the day-to-day operations of the assigned shift within the CHEMTREC Emergency Operations Center. The position reports directly to a Watch Supervisor.
Responsibilities
Answers, screens, and processes incoming calls as well as prioritizes calls, evaluates and analyzes situations to provide appropriate and timely responses, including calls related to chemical spills, fires, leaks, or medical exposures.
Executes relevant standard operating procedures, policies, and protocols.
Collaborates with other departments within CHEMTREC to provide input and support, as needed.
Performs other related duties as assigned.
Qualifications
Associate’s degree or equivalent experience.
Two years’ experience in information management, chemistry, hazardous materials, hazardous materials transportation, occupational and environmental health and safety, or emergency response/emergency management discipline.
Ability to work 12-hour shifts including weekdays and weeknights as well as weekends and federal holidays.
Ability to use independent judgment in evaluating situation/issues.
Ability to manage and prioritize multiple projects and tasks.
Strong oral and written communication skills.
Working knowledge of Microsoft CRM, and Microsoft Office, including Outlook, Word, Excel, and PowerPoint as well as internet applications
Ability to travel domestically and internationally
Ability to complete hands on training which involves climbing, lifting heavy objects, and wearing personal protective equipment to include supplied air respirators, self contained breathing apparatus, and fully encapsulating personal protective equipment.
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Responsibilities
Answers, screens, and processes incoming calls as well as prioritizes calls, evaluates and analyzes situations to provide appropriate and timely responses, including calls related to chemical spills, fires, leaks, or medical exposures.
Executes relevant standard operating procedures, policies, and protocols.
Collaborates with other departments within CHEMTREC to provide input and support, as needed.
Performs other related duties as assigned.
Qualifications
Associate’s degree or equivalent experience.
Two years’ experience in information management, chemistry, hazardous materials, hazardous materials transportation, occupational and environmental health and safety, or emergency response/emergency management discipline.
Ability to work 12-hour shifts including weekdays and weeknights as well as weekends and federal holidays.
Ability to use independent judgment in evaluating situation/issues.
Ability to manage and prioritize multiple projects and tasks.
Strong oral and written communication skills.
Working knowledge of Microsoft CRM, and Microsoft Office, including Outlook, Word, Excel, and PowerPoint as well as internet applications
Ability to travel domestically and internationally
Ability to complete hands on training which involves climbing, lifting heavy objects, and wearing personal protective equipment to include supplied air respirators, self contained breathing apparatus, and fully encapsulating personal protective equipment.
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