Enrollment Counselor
Galen College of Nursing, Austin, TX, United States
Galen College of Nursing is a private nursing college dedicated to providing high-quality nursing education. Established in 1989, we provide a student‑first learning environment supported by the national healthcare institution HCA Healthcare.
Position Overview
The Enrollment Counselor guides prospective students through the enrollment process, ensuring they achieve their educational goals while meeting the College’s recruitment objectives.
Key Responsibilities
Provide in‑person and virtual admissions appointments and campus tours to prospective students.
Communicate with prospective students via phone, email, text, and other Galen systems.
Maintain continuous, detailed communication documentation in the student information system or CRM throughout the enrollment process.
Guide applicants through enrollment steps:
Submitting the application for admission
Collecting supporting documentation (grades, transcripts, test scores, etc.)
Scheduling entrance assessments, when needed
Co‑ordinating with the Office of Academic Records to evaluate and apply transfer credits
Collecting documentation for federal financial aid packages
Collaborating with the Financial Aid Office to award eligible federal financial aid
Co‑ordinating with the Office of Academic Records and Student Success for program advising and registration of first‑term classes
Supporting students to overcome enrollment delays or obstacles
Schedule enrollment appointments, provide estimated financial planning, and complete enrollment agreement and other required documents.
Participate in local high‑school, college, and career fairs and community marketing events as needed.
Assist in coordinating and participating in campus Open House, New Student Orientation, Graduation, and other college events.
Maintain confidentiality of all prospective student information in accordance with FERPA, Department of Education, accrediting agencies, and applicable laws.
Maintain current knowledge of college policies, accreditation, and regulatory requirements.
Participate in development and training opportunities as requested by the College.
Perform additional duties as assigned.
Position Requirements
Education:
Bachelor’s Degree preferred; equivalent experience considered.
Experience:
Experience with Ellucian Recruit CRM or Colleague is helpful but not required.
Skills:
Excellent written and oral communication, customer‑service, teamwork, and dedication to achieving goals.
Special Qualifications:
Working knowledge of Microsoft Office; ability to access Department of Education websites (NSLDS, COD, CPS, etc.); no active student‑loan default history.
Physical/Dental:
Must sit at a desk for eight hours and be available for a flexible schedule, including evenings and occasional weekends.
Supervision:
Minimal.
Benefits
Comprehensive medical coverage—including prescription drug, behavioral health, telemedicine, and AirMed transportation.
Dental, vision, life and disability, flexible spending, supplemental health plans, auto and home insurance, identity theft protection, and more.
Free counseling services and resources for emotional, physical, and financial well‑being.
401(k) plan with a 100% match on 3%–9% of pay.
Employee Stock Purchase Plan with a 10% discount on HCA Healthcare stock.
Family support benefits—fertility, family building, adoption assistance.
Referral services for children, elders, pets, home and auto repair, event planning, and more.
Consumer discounts through Abenity.
Retirement readiness and rollover assistance services.
Education assistance—tuition, student loan, certification support, and dependent scholarships.
Colleague recognition program.
Paid time off, paid family leave, long‑ and short‑term disability coverage, and leaves of absence.
Employee Health Assistance Fund with free coverage for full‑time and part‑time colleagues based on income.
Note: Eligibility for benefits may vary by location.
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Position Overview
The Enrollment Counselor guides prospective students through the enrollment process, ensuring they achieve their educational goals while meeting the College’s recruitment objectives.
Key Responsibilities
Provide in‑person and virtual admissions appointments and campus tours to prospective students.
Communicate with prospective students via phone, email, text, and other Galen systems.
Maintain continuous, detailed communication documentation in the student information system or CRM throughout the enrollment process.
Guide applicants through enrollment steps:
Submitting the application for admission
Collecting supporting documentation (grades, transcripts, test scores, etc.)
Scheduling entrance assessments, when needed
Co‑ordinating with the Office of Academic Records to evaluate and apply transfer credits
Collecting documentation for federal financial aid packages
Collaborating with the Financial Aid Office to award eligible federal financial aid
Co‑ordinating with the Office of Academic Records and Student Success for program advising and registration of first‑term classes
Supporting students to overcome enrollment delays or obstacles
Schedule enrollment appointments, provide estimated financial planning, and complete enrollment agreement and other required documents.
Participate in local high‑school, college, and career fairs and community marketing events as needed.
Assist in coordinating and participating in campus Open House, New Student Orientation, Graduation, and other college events.
Maintain confidentiality of all prospective student information in accordance with FERPA, Department of Education, accrediting agencies, and applicable laws.
Maintain current knowledge of college policies, accreditation, and regulatory requirements.
Participate in development and training opportunities as requested by the College.
Perform additional duties as assigned.
Position Requirements
Education:
Bachelor’s Degree preferred; equivalent experience considered.
Experience:
Experience with Ellucian Recruit CRM or Colleague is helpful but not required.
Skills:
Excellent written and oral communication, customer‑service, teamwork, and dedication to achieving goals.
Special Qualifications:
Working knowledge of Microsoft Office; ability to access Department of Education websites (NSLDS, COD, CPS, etc.); no active student‑loan default history.
Physical/Dental:
Must sit at a desk for eight hours and be available for a flexible schedule, including evenings and occasional weekends.
Supervision:
Minimal.
Benefits
Comprehensive medical coverage—including prescription drug, behavioral health, telemedicine, and AirMed transportation.
Dental, vision, life and disability, flexible spending, supplemental health plans, auto and home insurance, identity theft protection, and more.
Free counseling services and resources for emotional, physical, and financial well‑being.
401(k) plan with a 100% match on 3%–9% of pay.
Employee Stock Purchase Plan with a 10% discount on HCA Healthcare stock.
Family support benefits—fertility, family building, adoption assistance.
Referral services for children, elders, pets, home and auto repair, event planning, and more.
Consumer discounts through Abenity.
Retirement readiness and rollover assistance services.
Education assistance—tuition, student loan, certification support, and dependent scholarships.
Colleague recognition program.
Paid time off, paid family leave, long‑ and short‑term disability coverage, and leaves of absence.
Employee Health Assistance Fund with free coverage for full‑time and part‑time colleagues based on income.
Note: Eligibility for benefits may vary by location.
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