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Program Supervisor

TBG | The Bachrach Group, New York, NY, United States


We are seeking an experienced

Licensed Master Social Worker (LMSW)

to serve in a supervisory role within a program supporting individuals experiencing homelessness. This position combines direct clinical work with team leadership, ensuring high-quality, client-centered services while guiding staff in a fast-paced, mission-driven environment. The ideal candidate brings strong knowledge of NYC’s homeless services system along with proven management or leadership experience.

Key Responsibilities

Provide clinical supervision and day-to-day guidance to case managers, outreach staff, and support personnel

Oversee program operations to ensure effective service delivery and compliance with city and agency standards

Conduct comprehensive psychosocial assessments and develop individualized service plans

Support clients with crisis intervention, housing placement, and long-term stabilization

Monitor staff performance, provide coaching, and support professional development

Ensure timely, accurate documentation and reporting in compliance with regulatory requirements

Collaborate with external partners including shelters, hospitals, and community-based organizations

Lead case conferences and contribute to program evaluation and continuous improvement efforts

Qualifications

Master’s Degree in Social Work (MSW) required

Active LMSW license in New York State

2–4+ years of experience working with homeless or vulnerable populations

Prior supervisory, lead, or management experience preferred

Strong understanding of NYC housing systems, public benefits, and community resources

Excellent leadership, communication, and crisis intervention skills

Ability to thrive in high-pressure, high-need environments

Preferred Qualifications

Experience in street outreach, shelter systems, or supportive housing programs

Familiarity with case management systems such as CARES or AWARDS

Bilingual (Spanish or other languages) strongly preferred

What We Offer

Competitive salary ($68K–$78K)

Opportunity to lead impactful work serving vulnerable populations

Collaborative, mission-driven team environment

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