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Front Office Supervisor | BENEFITS INCLUDE: Medical, Paid Time Off, 401K, And Mo

Hyatt, Miami, FL, United States


Summary
At Hyatt, we believe our guests select Hyatt because of our caring and attentive associates who are focused on providing efficient service and meaningful experiences.

Responsibilities
Supervisors possess strong leadership, communication, and relationship skills. They are expected to support senior leadership by developing and assuming basic management responsibilities. This role leads other associates by coaching, giving direction, and may include training, scheduling, payroll, and interviewing.

Front Office Supervisors lead the agents who are responsible for the guest registration process and communication of hotel services and promotions. This highly visible role gives opportunity for casual conversation and has a direct impact on creating the guest experience. Other duties may include processing forms of payment and responding to guest inquiries.

Qualifications

A true desire to satisfy the needs of others in a fast-paced environment.

Refined verbal and written communication skills.

Ability to stand for long periods of time.

Experience and a thorough understanding of Front Office operations.

Must have open availability, including weekends.

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