Guest Service Representative-Westin RDU/Brier Creek

CMC Hotels - - Responsibilities: Interfacing with the previous shift and managers to be updated on hotel activities; Provide expedient check-in/check-out service; Be knowledgeable of hotel property and in-house events; Provide guests with information concerning hotel policies and amenities/services; Assistance in reaching monthly brand standard goals in regards to customer service, employee training and brand recognition