Autonomous Vehicle Service Advisor - Moonlight Shift / Mesa, AZ
AutoNation, Denver, CO, United States
AutoNation is seeking a dedicated and detail-oriented Autonomous Vehicle Service Advisor to join our team in collaboration with our nationally recognized Autonomous Vehicle Partner. This role is pivotal in ensuring the seamless operation of our service depot, focusing on the maintenance and repair of autonomous vehicles. The ideal candidate will act as a liaison between our technicians and our Autonomous Vehicle Partner, ensuring that service standards and expectations are consistently met.
Benefits
Medical, Dental, Vision, Disability, and Life Insurance
401K with company match
Company paid cancer insurance and basic life insurance for full time Associates
Employee discounts for both Automobiles as well as internal vendor products and services, and so much more!
Job Responsibilities
Initiate and process repair orders for both warranty and non-warranty work, ensuring accuracy and compliance with OEM standards.
Allocate work assignments to Autonomous Vehicle Technicians based on skill set and workload, ensuring optimal efficiency.
Monitor repair progress, providing timely updates to the Autonomous Vehicle Partner and addressing any concerns promptly.
Collaborate with parts providers to source necessary components, ensuring timely availability to minimize vehicle downtime.
Participate in daily service depot meetings, providing insights on performance metrics and areas for improvement.
Maintain comprehensive documentation of all service activities, ensuring transparency and accountability.
Adhere to company policies, procedures and safety standards, promoting a culture of excellence and continuous improvement.
Ensure repair procedures are being met in accordance with manufacturer guidelines.
Qualifications
High school diploma or equivalent; associate degree or technical certification in automotive technology preferred.
Experience in self-driving systems and their operational processes, highly desirable.
Valid in-state driver's license with an acceptable driving record.
Minimum of 2 years of experience in a service advisor role within the automotive or autonomous vehicle industry.
Strong understanding of vehicle systems and repair processes; ASE certifications are a plus.
Excellent communication and interpersonal skills, with a customer-centric approach.
Proficiency in using service management software and Microsoft Office Suite and Google Workspace.
Ability to work in a fast-paced environment, managing multiple tasks simultaneously.
Compensation
The compensation range for this position is $37 to $39 per hour.
Exciting Benefits And Perks Await You
Competitive compensation and 401k matching.
Enjoy a healthy work-life balance with insurance plans (health, dental, vision) and maternity benefits.
Associate purchase and discount programs for new and pre-owned vehicles, services, parts, collision, accessories, and AutoGear.
Access amazing deals and discounts through YouDecide, a website with offers from top providers and retailers.
Join our DRVPNK mission to raise and donate millions of dollars to cancer research and treatment, partnering with cancer charities nationwide.
Equal Employment Opportunity Statement
AutoNation is committed to creating a diverse, equitable, and inclusive environment in our workplace and the services we provide. We welcome candidates from all backgrounds who are passionate about making a positive impact. Even if you do not meet every requirement, we encourage you to apply. Join our team and help us foster a culture of belonging while contributing to our revolutionary work in the automotive industry. We value innovation, teamwork, and a commitment to making a positive impact in the world.
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Benefits
Medical, Dental, Vision, Disability, and Life Insurance
401K with company match
Company paid cancer insurance and basic life insurance for full time Associates
Employee discounts for both Automobiles as well as internal vendor products and services, and so much more!
Job Responsibilities
Initiate and process repair orders for both warranty and non-warranty work, ensuring accuracy and compliance with OEM standards.
Allocate work assignments to Autonomous Vehicle Technicians based on skill set and workload, ensuring optimal efficiency.
Monitor repair progress, providing timely updates to the Autonomous Vehicle Partner and addressing any concerns promptly.
Collaborate with parts providers to source necessary components, ensuring timely availability to minimize vehicle downtime.
Participate in daily service depot meetings, providing insights on performance metrics and areas for improvement.
Maintain comprehensive documentation of all service activities, ensuring transparency and accountability.
Adhere to company policies, procedures and safety standards, promoting a culture of excellence and continuous improvement.
Ensure repair procedures are being met in accordance with manufacturer guidelines.
Qualifications
High school diploma or equivalent; associate degree or technical certification in automotive technology preferred.
Experience in self-driving systems and their operational processes, highly desirable.
Valid in-state driver's license with an acceptable driving record.
Minimum of 2 years of experience in a service advisor role within the automotive or autonomous vehicle industry.
Strong understanding of vehicle systems and repair processes; ASE certifications are a plus.
Excellent communication and interpersonal skills, with a customer-centric approach.
Proficiency in using service management software and Microsoft Office Suite and Google Workspace.
Ability to work in a fast-paced environment, managing multiple tasks simultaneously.
Compensation
The compensation range for this position is $37 to $39 per hour.
Exciting Benefits And Perks Await You
Competitive compensation and 401k matching.
Enjoy a healthy work-life balance with insurance plans (health, dental, vision) and maternity benefits.
Associate purchase and discount programs for new and pre-owned vehicles, services, parts, collision, accessories, and AutoGear.
Access amazing deals and discounts through YouDecide, a website with offers from top providers and retailers.
Join our DRVPNK mission to raise and donate millions of dollars to cancer research and treatment, partnering with cancer charities nationwide.
Equal Employment Opportunity Statement
AutoNation is committed to creating a diverse, equitable, and inclusive environment in our workplace and the services we provide. We welcome candidates from all backgrounds who are passionate about making a positive impact. Even if you do not meet every requirement, we encourage you to apply. Join our team and help us foster a culture of belonging while contributing to our revolutionary work in the automotive industry. We value innovation, teamwork, and a commitment to making a positive impact in the world.
#J-18808-Ljbffr