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Front Desk Agent

Royal Plaza, Inc., Waltham, MA, United States


Front Desk Agent

We are looking for a friendly, enthusiastic, and reliable Front Desk Agent to join our team!
If you enjoy working with people and creating a welcoming guest experience, this is a great opportunity to be part of a professional hotel team.
What You'll Do:
Greet guests with a warm, positive attitude
Assist with booking rooms and reservations
Check guests in and out efficiently
Answer phones and provide helpful information
Deliver excellent customer service at all times
What We're Looking For:
Friendly, engaging, and team-oriented personality
Strong customer service skills
Dependable and willing to work
Positive attitude and professional demeanor
Schedule:
7:00 AM 3:00 PM
Weekdays required
Occasional weekends required
Join a team where your attitude and energy make a difference every day!
Prerequisites:
Education: High school or equivalent.
Experience: Must be proficient in handling all aspects of customer relations. Well accustomed to cash handling procedures and is able to work in a fast paced environment.
Physical: Requires writing, typing, repetitive motions, excellent verbal and listening skills, attention to detail, organization, standing for long periods of time, walking, sitting, and the ability to lift 25 pounds.
Benefits:
Group insurance, including dental and vision
Paid time off including vacation days, sick days and holidays
Referral Bonus
Hotel Discounts for You, Your Friends & Your Family