Guest Service Agent
Peachtree Group, Evansville, IN, United States
Guest Service Agent
The Guest Service Agent is responsible for processing check-ins/outs, securing payment, verifying and adjusting billing, and assisting guests with reservations and requests in a friendly, professional and timely manner, while following high standards of quality to ensure guest satisfaction. This position will anticipate guest needs, exceed expectations, and implement creative solutions to provide exceptional service while complying with brand standards.
Peachtree Group provides a comprehensive benefits package, including medical, dental, vision, disability, and life insurance. We also offer a generous 401(k) retirement match. To support work-life balance, we provide Paid Holidays and Paid Time Off. Additional perks include access to our Employee Assistance Program and Fund.
Behaviors
Preferred
Team Player
Works well as a member of a group
Innovative
Consistently introduces new ideas and demonstrates original thinking
Detail Oriented
Capable of carrying out a given task with all details necessary to get the task done well
Motivations
Preferred
Growth Opportunities
Inspired to perform well by the chance to take on more responsibility
Ability to Make an Impact
Inspired to perform well by the ability to contribute to the success of a project or the organization
The Guest Service Agent is responsible for processing check-ins/outs, securing payment, verifying and adjusting billing, and assisting guests with reservations and requests in a friendly, professional and timely manner, while following high standards of quality to ensure guest satisfaction. This position will anticipate guest needs, exceed expectations, and implement creative solutions to provide exceptional service while complying with brand standards.
Peachtree Group provides a comprehensive benefits package, including medical, dental, vision, disability, and life insurance. We also offer a generous 401(k) retirement match. To support work-life balance, we provide Paid Holidays and Paid Time Off. Additional perks include access to our Employee Assistance Program and Fund.
Behaviors
Preferred
Team Player
Works well as a member of a group
Innovative
Consistently introduces new ideas and demonstrates original thinking
Detail Oriented
Capable of carrying out a given task with all details necessary to get the task done well
Motivations
Preferred
Growth Opportunities
Inspired to perform well by the chance to take on more responsibility
Ability to Make an Impact
Inspired to perform well by the ability to contribute to the success of a project or the organization