Client Services Manager - Growth
Tatari, San Francisco, CA, United States
Tatari is on a mission to revolutionize TV advertising. We work with some of your favorite disruptor brands—like Calm, Vuori, Rocket Money, and hundreds more to grow their business using linear and streaming TV ads. Our platform combines sophisticated media buying with proprietary analytics to turn TV advertising into an automated, digital-like experience. Our technology and services are pushing the industry forward, enabling businesses of any size to advertise on TV.
Named one of the 16 Hottest Ad Tech Companies by Business Insider and Best Places to Work by Inc. Magazine, Tatari is experiencing rapid growth. Our executive team is comprised of former founders and senior leaders at fast‑rising startups like Shazam, TrueCar, AdapTV, and LiveRail and larger, more established tech companies like Amazon, Google, Meta, Microsoft, and Yahoo.
Tatari is growing and we’re looking for a Client Services Manager to join our Growth team! We’re looking for a strategic, client‑facing leader to join our Growth team and help drive performance for a portfolio of SMB clients investing in TV and CTV. In this role, you’ll own post‑sales relationships and campaign execution end‑to‑end, acting as a trusted advisor to your clients. You’ll guide them through their TV journey—translating performance data into clear insights, identifying opportunities to scale, and delivering measurable business outcomes.
Responsibilities
Serve as the primary point of contact and trusted advisor for SMB client accounts
Execute hands‑on media planning, campaign execution, and optimization across Linear and Streaming TV
Translate client goals into performance‑driven strategies focused on CPA, CAC, and ROAS
Identify client needs and surface opportunities to improve performance
Build expertise in Tatari’s platform (buying, reporting, measurement) and collaborate with internal teams to support execution
Guide clients through campaign setup, optimization, and reporting—providing education and platform training
Participate in client meetings and contribute to performance discussions
Build strong day‑to‑day relationships with client stakeholders
Qualifications
Bachelor’s degree from a four‑year institution, preferably in Business, Economics, Statistics, or Data Analytics
2+ years of experience in post‑sales account management or client services, with exposure to senior stakeholders and C‑level interactions
1–2 years of experience buying, trading, or managing campaigns within digital or programmatic platforms (e.g., DSPs)
Experience supporting performance‑driven clients (brands and/or agencies), with a focus on optimizing toward CPA, CAC, and ROAS
Solid understanding of the streaming TV landscape (linear TV knowledge is a plus)
Ability to clearly communicate technical concepts to both technical and non‑technical audiences
Strong presentation and listening skills, with a high level of preparation and attention to detail
Comfortable engaging with a range of stakeholders—from engineers to marketing leaders—with a collaborative, problem‑solving mindset
Highly organized and detail‑oriented, with the ability to manage multiple priorities
Total compensation ($80,000-$110,000/Annually)
Equity compensation
Health insurance coverage for you and your dependents
Unlimited PTO and sick days
Snacks, drinks, and catered lunches at the office
Team building events
$1,000 annual continued education benefit
Monthly lifestyle spending reimbursements
FSA and commuter benefits
Monthly Company Wellness Day Off
Hybrid RTO of 2 days per week. THIS IS AN IN‑OFFICE POSITION
At Tatari, we believe in the importance of cultivating teams with diverse backgrounds and offering equal opportunities to all. We strive to create a welcoming, inclusive environment where every team member feels valued and diversity is celebrated.
#J-18808-Ljbffr
Named one of the 16 Hottest Ad Tech Companies by Business Insider and Best Places to Work by Inc. Magazine, Tatari is experiencing rapid growth. Our executive team is comprised of former founders and senior leaders at fast‑rising startups like Shazam, TrueCar, AdapTV, and LiveRail and larger, more established tech companies like Amazon, Google, Meta, Microsoft, and Yahoo.
Tatari is growing and we’re looking for a Client Services Manager to join our Growth team! We’re looking for a strategic, client‑facing leader to join our Growth team and help drive performance for a portfolio of SMB clients investing in TV and CTV. In this role, you’ll own post‑sales relationships and campaign execution end‑to‑end, acting as a trusted advisor to your clients. You’ll guide them through their TV journey—translating performance data into clear insights, identifying opportunities to scale, and delivering measurable business outcomes.
Responsibilities
Serve as the primary point of contact and trusted advisor for SMB client accounts
Execute hands‑on media planning, campaign execution, and optimization across Linear and Streaming TV
Translate client goals into performance‑driven strategies focused on CPA, CAC, and ROAS
Identify client needs and surface opportunities to improve performance
Build expertise in Tatari’s platform (buying, reporting, measurement) and collaborate with internal teams to support execution
Guide clients through campaign setup, optimization, and reporting—providing education and platform training
Participate in client meetings and contribute to performance discussions
Build strong day‑to‑day relationships with client stakeholders
Qualifications
Bachelor’s degree from a four‑year institution, preferably in Business, Economics, Statistics, or Data Analytics
2+ years of experience in post‑sales account management or client services, with exposure to senior stakeholders and C‑level interactions
1–2 years of experience buying, trading, or managing campaigns within digital or programmatic platforms (e.g., DSPs)
Experience supporting performance‑driven clients (brands and/or agencies), with a focus on optimizing toward CPA, CAC, and ROAS
Solid understanding of the streaming TV landscape (linear TV knowledge is a plus)
Ability to clearly communicate technical concepts to both technical and non‑technical audiences
Strong presentation and listening skills, with a high level of preparation and attention to detail
Comfortable engaging with a range of stakeholders—from engineers to marketing leaders—with a collaborative, problem‑solving mindset
Highly organized and detail‑oriented, with the ability to manage multiple priorities
Total compensation ($80,000-$110,000/Annually)
Equity compensation
Health insurance coverage for you and your dependents
Unlimited PTO and sick days
Snacks, drinks, and catered lunches at the office
Team building events
$1,000 annual continued education benefit
Monthly lifestyle spending reimbursements
FSA and commuter benefits
Monthly Company Wellness Day Off
Hybrid RTO of 2 days per week. THIS IS AN IN‑OFFICE POSITION
At Tatari, we believe in the importance of cultivating teams with diverse backgrounds and offering equal opportunities to all. We strive to create a welcoming, inclusive environment where every team member feels valued and diversity is celebrated.
#J-18808-Ljbffr