Teller | Wichita
Busey, Wichita, KS, United States
Teller
The Teller is responsible for assisting customers with their financial transactions, providing excellent customer service, and maintaining accuracy in all banking operations. The teller processes deposits, withdrawals, loan payments, and other account-related services while adhering to banking regulations and internal policies.
Duties & Responsibilities
Customer Service
Greet customers and provide assistance in a friendly and professional manner.
Address customer inquiries and resolve concerns related to their accounts and banking services.
Offer information about bank products and services, including promotions, new accounts, loans, and credit cards.
Transaction Processing
Process customer deposits, withdrawals, check cashing, and account transfers.
Verify customer identities and ensure transaction accuracy.
Balance cash drawers and maintain proper records of all transactions.
Ensure compliance with all applicable banking policies, procedures, and regulations.
Cash Handling
Accurately count, handle, and safeguard cash and other negotiable instruments.
Detect counterfeit currency or suspicious transactions and report them to the appropriate authorities.
Account Management
Assist customers with account inquiries, including balances, statements, and transaction history.
Support customers in completing forms for various banking requests (e.g., stop payments, account closures).
Process loan payments and assist with basic loan inquiries.
Sales and Referrals
Identify opportunities to promote additional bank services and products that meet customer needs.
Refer customers to other departments (e.g., loans, investments, credit) when appropriate.
Compliance and Security
Ensure all transactions are completed in compliance with the bank's policies and legal regulations.
Maintain the confidentiality of customer information.
Report suspicious activities or potential fraud.
Administrative Tasks
Maintain accurate records and documentation of all transactions.
Assist with reconciling daily transactions and balancing the cash drawer.
Education & Experience
Knowledge of:
Strong customer service skills
Strong interpersonal communication skills
Bank compliance, security, and operational policies
Ability to:
Learn to operate basic office equipment and systems at teller terminal.
Accurately count money
Perform duties and make decisions under frequent time pressures
Stand for extended periods of time
Lift 50 pounds
Education and Training:
High School diploma (or equivalent)
Cash handling experience (preferred)
Benefits and Compensation
Salary offered is based on factors, including but not limited to, the job duties, required qualifications and relevant experience, and local market trends. The role may be eligible for bonus or incentives based on company and individual performance.
(Base Pay Range: $16.75-$18.00/hour)
Busey provides a competitive Total Rewards package in return for your time, talents, efforts and ultimately, results. Your personal and professional well-beingnow and in the years to comeare important to us. Busey's Total Rewards include a competitive benefits package offering 401(k) match, profit sharing, employee stock purchase plan, paid time off, wellness incentives and an employee assistance program.
The Teller is responsible for assisting customers with their financial transactions, providing excellent customer service, and maintaining accuracy in all banking operations. The teller processes deposits, withdrawals, loan payments, and other account-related services while adhering to banking regulations and internal policies.
Duties & Responsibilities
Customer Service
Greet customers and provide assistance in a friendly and professional manner.
Address customer inquiries and resolve concerns related to their accounts and banking services.
Offer information about bank products and services, including promotions, new accounts, loans, and credit cards.
Transaction Processing
Process customer deposits, withdrawals, check cashing, and account transfers.
Verify customer identities and ensure transaction accuracy.
Balance cash drawers and maintain proper records of all transactions.
Ensure compliance with all applicable banking policies, procedures, and regulations.
Cash Handling
Accurately count, handle, and safeguard cash and other negotiable instruments.
Detect counterfeit currency or suspicious transactions and report them to the appropriate authorities.
Account Management
Assist customers with account inquiries, including balances, statements, and transaction history.
Support customers in completing forms for various banking requests (e.g., stop payments, account closures).
Process loan payments and assist with basic loan inquiries.
Sales and Referrals
Identify opportunities to promote additional bank services and products that meet customer needs.
Refer customers to other departments (e.g., loans, investments, credit) when appropriate.
Compliance and Security
Ensure all transactions are completed in compliance with the bank's policies and legal regulations.
Maintain the confidentiality of customer information.
Report suspicious activities or potential fraud.
Administrative Tasks
Maintain accurate records and documentation of all transactions.
Assist with reconciling daily transactions and balancing the cash drawer.
Education & Experience
Knowledge of:
Strong customer service skills
Strong interpersonal communication skills
Bank compliance, security, and operational policies
Ability to:
Learn to operate basic office equipment and systems at teller terminal.
Accurately count money
Perform duties and make decisions under frequent time pressures
Stand for extended periods of time
Lift 50 pounds
Education and Training:
High School diploma (or equivalent)
Cash handling experience (preferred)
Benefits and Compensation
Salary offered is based on factors, including but not limited to, the job duties, required qualifications and relevant experience, and local market trends. The role may be eligible for bonus or incentives based on company and individual performance.
(Base Pay Range: $16.75-$18.00/hour)
Busey provides a competitive Total Rewards package in return for your time, talents, efforts and ultimately, results. Your personal and professional well-beingnow and in the years to comeare important to us. Busey's Total Rewards include a competitive benefits package offering 401(k) match, profit sharing, employee stock purchase plan, paid time off, wellness incentives and an employee assistance program.