Public Safety Dispatcher I/II Flex - Lateral
GovernmentJobs.com, Corona, CA, United States
Public Safety Dispatcher II
The City of Corona, located in Riverside County, California, is seeking a Public Safety Dispatcher II. This position offers a dynamic and supportive work environment that values growth, well-being, and contributions. As a Police Dispatcher, you will play a crucial role in ensuring public safety with quick thinking, sharp judgment, and top-notch customer service.
If you are passionate about public safety and a hard worker looking to join a fun and relaxed working environment, this is the perfect position for you. Unlike most positions, our dispatchers get to enjoy casual dress attire, a stocked snack bar 24/7, and can enjoy massage chairs during their breaks. We work hard to ensure mental and physical wellness within our department. Furthermore, dispatchers qualify for additional pay incentives such as time and one-half for all holidays worked plus receiving pay for 10 hours in lieu of the holiday. Dispatchers working overtime shall receive either pay or compensatory time off (CTO).
Candidates must be available to work assigned and rotating shift and extended hours, including weekends and holidays.
To be considered for this position you MUST:
Actively be working in a dispatch capacity 40 wpm or more (test must be taken within 1 year from application date) online testing agencies accepted.
Possess a POST Basic Public Safety Dispatch Certificate attach to your application. Candidates who do not meet these 3 requirements will be disqualified from consideration and are recommended to apply for the Public Safety Dispatcher I/II- Entry Level.
Knowledge & Education
Completion of the twelfth (12th) grade or equivalent.
Knowledge of operations and services of a comprehensive municipal law enforcement agency and the dispatch function. Including methods and techniques of receiving, prioritizing, and dispatching emergency and non-emergency calls for service.
Familiar with principles, practices, methods, techniques, and terminology used in public safety dispatching, including computer aided dispatch and related emergency systems.
Skills/Abilities
Ability to assess and prioritize emergency situations while remaining calm and using sound, independent judgment.
Dispatch appropriate response units for a diverse range of emergency situations.
Quickly and accurately disseminate information.
Effectively communicate with upset and irate callers; obtain necessary information from individuals in stressful or emergency situations.
Compile and summarize information to prepare accurate, clear, and concise reports.
Memorize codes, names, street locations, and other information.
Read and interpret maps and other pertinent documentation.
Within established parameters, make independent decisions that affect the safety of public safety personnel, citizens, and property.
Learn and effectively utilize various law enforcement software programs to retrieve or record information quickly and accurately.
Learn and apply a wide variety of classification codes and computer commands and standard broadcasting procedures and rules.
Operate a computerized dispatch system, and radio and telecommunications systems quickly and accurately.
Enter and retrieve data from a computer with sufficient speed and accuracy to perform assigned work.
Experience
Actively working as a Public Safety Dispatcher.
Possession of a P.O.S.T. Basic Public Safety Dispatch Certificate. Certificate must be attached to your application.
Possession of or ability to obtain a valid CLETS Certification, to be maintained throughout employment.
Level II: One (1) year of increasingly responsible public safety dispatch experience as a Public Safety Dispatcher I with the City of Corona or in a capacity comparable to Public Safety Dispatcher I with the City of Corona and successful completion of a training program.
Characteristics
Integrity- Being truthful and ethical in what we do, what we say, and what we say we do in both our personal and professional lives.
Respect- We are committed to our profession and will always respect one another and the community that we serve.
Inclusion- We are not just diverse; we are welcoming to all.
Teamwork- When we work together to achieve our mission, the department and community will grow stronger. Together, we are better.
Innovation- We provide modern police services and are committed to always improve our organizational practices.
This position is FLSA Non-Exempt eligible for overtime compensation. Candidates are encouraged to apply immediately as this recruitment may close at any time. The selected candidates will undergo a thorough background investigation, psychological exam, and medical exam with the Corona Police Department.
The City of Corona, located in Riverside County, California, is seeking a Public Safety Dispatcher II. This position offers a dynamic and supportive work environment that values growth, well-being, and contributions. As a Police Dispatcher, you will play a crucial role in ensuring public safety with quick thinking, sharp judgment, and top-notch customer service.
If you are passionate about public safety and a hard worker looking to join a fun and relaxed working environment, this is the perfect position for you. Unlike most positions, our dispatchers get to enjoy casual dress attire, a stocked snack bar 24/7, and can enjoy massage chairs during their breaks. We work hard to ensure mental and physical wellness within our department. Furthermore, dispatchers qualify for additional pay incentives such as time and one-half for all holidays worked plus receiving pay for 10 hours in lieu of the holiday. Dispatchers working overtime shall receive either pay or compensatory time off (CTO).
Candidates must be available to work assigned and rotating shift and extended hours, including weekends and holidays.
To be considered for this position you MUST:
Actively be working in a dispatch capacity 40 wpm or more (test must be taken within 1 year from application date) online testing agencies accepted.
Possess a POST Basic Public Safety Dispatch Certificate attach to your application. Candidates who do not meet these 3 requirements will be disqualified from consideration and are recommended to apply for the Public Safety Dispatcher I/II- Entry Level.
Knowledge & Education
Completion of the twelfth (12th) grade or equivalent.
Knowledge of operations and services of a comprehensive municipal law enforcement agency and the dispatch function. Including methods and techniques of receiving, prioritizing, and dispatching emergency and non-emergency calls for service.
Familiar with principles, practices, methods, techniques, and terminology used in public safety dispatching, including computer aided dispatch and related emergency systems.
Skills/Abilities
Ability to assess and prioritize emergency situations while remaining calm and using sound, independent judgment.
Dispatch appropriate response units for a diverse range of emergency situations.
Quickly and accurately disseminate information.
Effectively communicate with upset and irate callers; obtain necessary information from individuals in stressful or emergency situations.
Compile and summarize information to prepare accurate, clear, and concise reports.
Memorize codes, names, street locations, and other information.
Read and interpret maps and other pertinent documentation.
Within established parameters, make independent decisions that affect the safety of public safety personnel, citizens, and property.
Learn and effectively utilize various law enforcement software programs to retrieve or record information quickly and accurately.
Learn and apply a wide variety of classification codes and computer commands and standard broadcasting procedures and rules.
Operate a computerized dispatch system, and radio and telecommunications systems quickly and accurately.
Enter and retrieve data from a computer with sufficient speed and accuracy to perform assigned work.
Experience
Actively working as a Public Safety Dispatcher.
Possession of a P.O.S.T. Basic Public Safety Dispatch Certificate. Certificate must be attached to your application.
Possession of or ability to obtain a valid CLETS Certification, to be maintained throughout employment.
Level II: One (1) year of increasingly responsible public safety dispatch experience as a Public Safety Dispatcher I with the City of Corona or in a capacity comparable to Public Safety Dispatcher I with the City of Corona and successful completion of a training program.
Characteristics
Integrity- Being truthful and ethical in what we do, what we say, and what we say we do in both our personal and professional lives.
Respect- We are committed to our profession and will always respect one another and the community that we serve.
Inclusion- We are not just diverse; we are welcoming to all.
Teamwork- When we work together to achieve our mission, the department and community will grow stronger. Together, we are better.
Innovation- We provide modern police services and are committed to always improve our organizational practices.
This position is FLSA Non-Exempt eligible for overtime compensation. Candidates are encouraged to apply immediately as this recruitment may close at any time. The selected candidates will undergo a thorough background investigation, psychological exam, and medical exam with the Corona Police Department.