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Front Desk Coordinator

Dovetail & Interlakes, Amherst, NH, United States


Join Our Incredible Team!

Are you looking for a career where you feel valued, supported, and excited to come to work each day? Do you thrive in a fun, fast-paced environment where teamwork and laughter are just as important as professionalism and excellence? If so, we'd love to meet you!
We are one of the closest-knit teams in the statewe support each other, push each other to grow, and always make time for out-of-office adventures like go-kart racing, axe throwing, and mini golf. Our team is dedicated to providing outstanding patient care in a brand-new, state-of-the-art facility, and we are looking for a Full-Time Receptionist to join us!
The ideal candidate is friendly, organized, and an exceptional communicator who understands the important connection between oral health and overall well-being. Dental experience is a plus, but if you have a positive attitude, a willingness to learn, and a passion for helping people, we're excited to train you!
What You'll Do Each Day:
Welcome patients and visitors with warmth, enthusiasm, and professionalism.
Ensure every patient's check-in and check-out process is smooth and seamless.
Maintain a tidy, organized, and fully stocked front desk and reception area.
Process prescriptions promptly and ensure all necessary paperwork is completed.
Participate in our daily morning Huddle to stay informed and prepared.
Scan referrals into patient charts and communicate with our Treatment Coordinator.
Financial Responsibilities:
Clearly explain financial obligations to patients and help them navigate their accounts.
Ensure any unexpected charges are settled before a patient leaves the office.
Help patients understand their future financial responsibilities before booking appointments.
Apply deposits to accounts as needed.
Support & Teamwork:
Assist the hygiene coordinator with patient communication via NexHealth and email.
Identify patients with outstanding balances and strategize with the team during Huddle.
Build strong relationships with patients to create a welcoming and trusting environment.
Step in to support team members and help out in other areas when needed.
Honor commitments to your teammates and contribute to our positive office culture.
This position is for our Amherst location only.
If you're looking for a place where your work makes a difference, where you'll feel appreciated and have fun, and where you'll grow both personally and professionallythis is it!
We can't wait to meet you! Apply today!
**Please note that this posting is for our Amherst location only**