Medical Front Office
Foot & Ankle Institute of the Carolinas | Foot & Ankle Experts, Rocky Mount, NC, United States
The Foot & Ankle Institute of the Carolinas is a privately owned, physician-led podiatry practice dedicated to providing exceptional, personalized foot and ankle care. Our board-certified specialists use innovative techniques and evidence-based treatments to address a variety of conditions, ensuring high-quality care tailored to each patient’s needs. We prioritize restoring mobility, function, and quality of life, empowering patients to take control of their health. As an independent practice, we focus on delivering compassionate, patient-centered care with integrity and excellence.
Role Description
This is a part‑time with potential for full‑time, on‑site role for a Medical Front Office professional at our Rocky Mount, NC location. Responsibilities include providing exceptional customer service, managing appointment scheduling, benefit verification, charge entry, and ensuring effective communication with patients and team members. You will play a key role in maintaining smooth front office operations while contributing to a welcoming and professional environment for our patients.
Qualifications
Strong Phone Etiquette and Appointment Scheduling skills
Experience in Customer Service and Receptionist Duties
Effective verbal and written Communication skills
Organizational skills and attention to detail
Ability to multitask and remain professional in a fast-paced medical office environment
Familiarity with healthcare office software and Athena EMR system is a plus
Prior experience in medical or healthcare settings is preferred
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Role Description
This is a part‑time with potential for full‑time, on‑site role for a Medical Front Office professional at our Rocky Mount, NC location. Responsibilities include providing exceptional customer service, managing appointment scheduling, benefit verification, charge entry, and ensuring effective communication with patients and team members. You will play a key role in maintaining smooth front office operations while contributing to a welcoming and professional environment for our patients.
Qualifications
Strong Phone Etiquette and Appointment Scheduling skills
Experience in Customer Service and Receptionist Duties
Effective verbal and written Communication skills
Organizational skills and attention to detail
Ability to multitask and remain professional in a fast-paced medical office environment
Familiarity with healthcare office software and Athena EMR system is a plus
Prior experience in medical or healthcare settings is preferred
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