Mortgage Customer Success Specialist II

PennyMac Loan Services, LLC in Missouri is seeking a Customer Experience Specialist to support Consumer Direct Lending in a call center environment. This dynamic role involves guiding consumers through the loan origination process and ensuring exceptional customer service. Candidates should have at least 24 months of mortgage processing experience and strong communication skills. The position comes with comprehensive benefits and a salary range of $40,000 to $60,000, reflecting skill and experience level. Expected to work on-site.
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