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Patient Services Representative, PRN, Newberry

Novant Health Urgent Cares, Newberry, SC, United States


Novant Health Urgent Care provides exceptional healthcare through our network of urgent care centers and physical therapy facilities across South Carolina. Non‑medical management and administrative services for Novant Health Urgent Care are based in our Columbia, South Carolina office location. For decades, we have been committed to providing exceptional, convenient, and affordable healthcare experiences to families and communities throughout the Palmetto State.

Join Our Care Teams!
Join our team of medical professionals and become a part of the preferred urgent care provider in South Carolina.

Novant Health Urgent Care centers are open evenings and weekends. They are staffed by licensed physicians, physician assistants, nurse practitioners, licensed nurses, certified medical assistants, laboratory technicians, registered radiographic technologists, and administrative support staff.

The Best Place for Care. The Best Place to Work.

Why choose a career at Novant Health Urgent Care?
Quality patient care is at the center of our mission, and we are dedicated to providing the same care for our employees.

Medical, Dental, and Vision Insurance with PPO and HDHP plan options

Employer‑paid life insurance

Employer‑matched 403(b)

Free urgent care visits with PPO insurance

Employer‑matched HSA

Short‑ and long‑term disability insurance

Generous PTO package

Employee Assistance Program (EAP)

Numerous opportunities for career growth

We are always looking for passionate, talented individuals to join our care teams.
Apply today and take a step towards a rewarding career with Novant Health Urgent Care.
Location:

Newberry

Newberry, SC

Job Id:

8738

# of Openings:

1

Location:

Newberry Health Urgent Care Center

Status:

PRN

Who Are We?
Part of the Novant Health family based in North Carolina, Novant Health Urgent Care (formerly Doctors Care) provides exceptional healthcare through our network of more than 50 urgent care centers and 20 physical therapy facilities across South Carolina. Our Columbia‑based headquarters delivers non‑medical management and administrative services to support these locations. For decades, we have been committed to delivering exceptional, convenient, and affordable healthcare experiences to families and communities throughout the Palmetto State.

Why Novant Health Urgent Care? Here’s What We Offer!
Novant Health Urgent Care is currently looking for a patient service representative (PSR) to join our team. The PSR greets patients, assists our patients with paperwork, maintains the sign‑in sheet, and the overall appearance of the front office. The PSR also ensures the accuracy of the patient’s demographics, enter charges into the system and collects co‑payments as needed.

Key Responsibilities

Recognizes patient distress and acts as necessary.

Greets patients and ensures that the sign‑in process is completed. Informs patients of the approximate wait time and explains elongated waiting periods.

Verifies patient insurance eligibility via telephone, fax, or Internet, collects co‑payments. Also corrects information in patient demographics and changes with insurance carriers.

Answers incoming calls and schedules appointments as needed.

Cleans counters, empties trash, and cleans waiting room and up‑front area.

When needed, refers patients to the billing department for assistance after researched by center.

Performs daily balancing (proofing / posting). Takes deposit to bank as needed.

Copies patient medical records and sends them out when requested.

Files charts—must be able to go up / down ladder, bend / lift overhead up to 20 lbs.

Assists in training new employees. Maintains compliance with training in Code of Conduct, timekeeping, Sexual Harassment, Workplace Violence, OSHA / HIPAA.

Completes PSR career development program within first year of employment.

Other duties as assigned.

Do You Have What It Takes?
A good candidate will bring with them:

High School diploma or equivalency

Medical terminology knowledge

Willing to work 12‑hour shifts and weekends

Willing to work at other centers as neededEffective verbal and written communication skills

Ability to reflect our mission, vision, and values through actions and conduct.

An ideal candidate would also have:

Previous experience working in a patient services representative position.

We will never initiate contact with you by text message. We will only contact you by phone or email. If you receive a communication that you believe to be suspicious or fraudulent, please forward it to us immediately at abuse@ucimedinc.com.

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