Assistant Banking Center Manager - Tulsa (71st & Memorial)
MidFirst Bank, Tulsa, OK, United States
The Assistant Banking Center Manager will assist the Banking Center Manager with the daily operations of the banking center as well as provide leadership to a team of sales and service professionals to meet and exceed sales goals and provide valued service to customers. This position is also responsible for a variety of duties focused on the development of new business, as well as retaining and expanding current relationships with customers.
Responsibilities
Assist in overseeing the operational functions of the banking center and provide support to staff (answer questions, coach, provide encouragement, feedback, and constructive criticism as needed).
Perform required steps to process loan applications and customer‑originated financial transactions, open new accounts and sell banking products and services.
Build and maintain relationships with customers to uncover and satisfy their needs through the sale of financial products and services.
Generate sales leads through community outreach activities and develop business partners, while building internal relationships.
Respond to customer inquiries and concerns to create positive solutions/outcomes.
Ensure audit/compliance procedures are followed, maintains highest level of customer service, and completes regulatory compliance and training specific to sales and service responsibilities.
Ensure security measures are adhered to regarding opening and closing procedures.
Demonstrate friendly, outgoing, assertive, confident, and enthusiastic personality.
Supervisory duties: coaching, counseling, scheduling, training, approving transactions, coordinating job duties, reviewing time cards, preparing and conducting performance evaluations.
Required Skills
Minimum of three years of successful sales experience in an incentive‑driven or relational selling environment; demonstrated performance in meeting and exceeding goals. Previous banking experience is preferred.
Supervisory abilities, including leadership skills, sound decision‑making, the ability to motivate others, and the capability to address conflict in a positive and productive manner.
Proven ability to proactively and effectively participate in a sales program and meet or exceed expectations for sales and referral activities established for this position.
Current Notary status or willingness to obtain one (application, bond and notary seal will be covered by the Bank).
Availability to work weekends and/or extended hours as required.
Proficient with all Microsoft applications (Word, Outlook, Excel, etc.).
Preferred Skills
Extensive knowledge and familiarity of banking products and services.
Bilingual – fluent verbal and written English/Spanish skills; sales management experience within a retail banking environment.
Physical Requirements
This position requires long periods of standing or sitting, typing and repetitive motion. Candidates must be able to lift and carry cash drawers, coin bags, and boxes sometimes weighing up to 25 pounds.
Hours of Operations
Monday–Friday 7:15 a.m. – 8:15 p.m., Saturday 8:45 a.m. – 3:15 p.m., Sunday 11:45 a.m. – 4:15 p.m. (Full‑time employees are scheduled for 40 hours per week within these times).
Candidates must be available to work weekend hours.
Shift differential of $5.00 per hour for hours worked after 6:00 p.m. Monday‑Friday, after 1:00 p.m. Saturday, and on Sundays.
Education
High School (required).
Equal Opportunity Statement
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.
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Responsibilities
Assist in overseeing the operational functions of the banking center and provide support to staff (answer questions, coach, provide encouragement, feedback, and constructive criticism as needed).
Perform required steps to process loan applications and customer‑originated financial transactions, open new accounts and sell banking products and services.
Build and maintain relationships with customers to uncover and satisfy their needs through the sale of financial products and services.
Generate sales leads through community outreach activities and develop business partners, while building internal relationships.
Respond to customer inquiries and concerns to create positive solutions/outcomes.
Ensure audit/compliance procedures are followed, maintains highest level of customer service, and completes regulatory compliance and training specific to sales and service responsibilities.
Ensure security measures are adhered to regarding opening and closing procedures.
Demonstrate friendly, outgoing, assertive, confident, and enthusiastic personality.
Supervisory duties: coaching, counseling, scheduling, training, approving transactions, coordinating job duties, reviewing time cards, preparing and conducting performance evaluations.
Required Skills
Minimum of three years of successful sales experience in an incentive‑driven or relational selling environment; demonstrated performance in meeting and exceeding goals. Previous banking experience is preferred.
Supervisory abilities, including leadership skills, sound decision‑making, the ability to motivate others, and the capability to address conflict in a positive and productive manner.
Proven ability to proactively and effectively participate in a sales program and meet or exceed expectations for sales and referral activities established for this position.
Current Notary status or willingness to obtain one (application, bond and notary seal will be covered by the Bank).
Availability to work weekends and/or extended hours as required.
Proficient with all Microsoft applications (Word, Outlook, Excel, etc.).
Preferred Skills
Extensive knowledge and familiarity of banking products and services.
Bilingual – fluent verbal and written English/Spanish skills; sales management experience within a retail banking environment.
Physical Requirements
This position requires long periods of standing or sitting, typing and repetitive motion. Candidates must be able to lift and carry cash drawers, coin bags, and boxes sometimes weighing up to 25 pounds.
Hours of Operations
Monday–Friday 7:15 a.m. – 8:15 p.m., Saturday 8:45 a.m. – 3:15 p.m., Sunday 11:45 a.m. – 4:15 p.m. (Full‑time employees are scheduled for 40 hours per week within these times).
Candidates must be available to work weekend hours.
Shift differential of $5.00 per hour for hours worked after 6:00 p.m. Monday‑Friday, after 1:00 p.m. Saturday, and on Sundays.
Education
High School (required).
Equal Opportunity Statement
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.
#J-18808-Ljbffr