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Patient Care Specialist (Bi-Lingual Spanish) Job

FYZICAL Therapy & Balance Centers, Lawrenceville, GA, United States


Patient Care Specialist (Bi‑Lingual Spanish) Job – Lawrenceville, GA 170043

Why You’ll Love This Job

Bi‑Lingual (Spanish) Experienced Patient Care Specialist | Part‑Time or Full‑time | Growth Opportunity

Are you an experienced healthcare professional ready to make a real impact? Do you want to be part of a team that values your skills and offers unique pathways for career growth?

FYZICAL Therapy & Balance Centers is seeking a dynamic and compassionate Patient Care Specialist to join our team. This is more than just a job; it’s an opportunity to be the heart of our practice, ensuring every patient feels valued and supported from the moment they connect with us. We’re looking for a dedicated professional with a proven track record in a medical front office setting, who is ready to take their career to the next level.

This can be a full‑time (32–40 hours a week) or part‑time position (approximately 25 hours per week) offering a competitive pay range of $18–$22 per hour (based on experience), along with performance‑based bonuses.

Excellent learning opportunities for students with business, healthcare administration, medical billing, marketing, social science focuses.

Responsibilities

Handle patient scheduling, appointments, multi‑phone line

Gather new patient data; keep track of all patient referrals

Disseminate information to patients; act as a go‑between for patients and physicians

Send and keep a log of all reports sent to doctors

Collect all payments; insurance verification

Collect/open mail; distribute mail to proper areas/people

Send benefits paperwork to billing companies

Handle all scheduling and ensuing communication

Answer phones, act as a patient liaison, answer any questions from potential or current patients

Schedule patients; coordinate evaluations, re‑evaluations, appointment reminders and cancellations

Collect new patient intake information; track all clinic referrals

Fax reports to physicians; keep a log of incoming reports

Verify insurance and track insurance‑covered visits; take copayments

Check mail; keep track of Explanation of Benefits sent from mail and fax to billing company

Communicate with the office manager and clinicians about scheduling/patient arrival

Skills & Qualifications

High school diploma or equivalent

Valid driver’s license and reliable transportation

Great communicator and multitasker, detail‑oriented

Positive attitude, good work ethic, integrity and empathetic toward people that are in pain

H.S. graduate or GED certificate

Up‑to‑date driver’s license and a dependable vehicle

Excellent at handling details, communicating and multitasking

Great demeanor, strong integrity and compassion

Benefits
Competitive hourly rate ($18–$22) with performance‑based bonuses and growth opportunities. Students in business, healthcare administration, medical billing, marketing, and social science can gain valuable experience.

Apply today to join the team at one of the many independently owned and operated FYZICAL franchise locations across the nation.

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