Patient Care Specialist
Sentara Health, Newport News, VA, United States
Overview
Sentara Cardiology Specialists Port Warwick in Newport News is hiring a Patient Care Specialist. Floating to other offices within Cardiology is a requirement and travel mileage is reimbursable to Williamsburg and Virginia Beach. As a Patient Care Specialist with Sentara Healthcare, you will provide non‑clinical support within a physician’s office and ensure excellent patient experience by performing a variety of complex administrative tasks to support patient care delivery. Primary duties include answering phones, scheduling appointments, and answering patient questions. Teamwork is exceptional, with everyone working together to ensure the best care for our patients.
Location & Shift
City/State: Newport News, VA
Work Shift: First (Days)
Education
High School Diploma
Associate Level degree or higher in lieu of the required experience will be considered.
Experience
3 years’ Customer Service experience required.
1 year experience with Health Insurance Plans, Medical Records Data, Medical Terminology, Registration, Scheduling, or Third‑Party Payers required.
Electronic Medical Record preferred.
Benefits
Medical, Dental, Vision plans
Adoption, Fertility and Surrogacy Reimbursement up to $10,000
Paid Time Off and Sick Leave
Paid Parental & Family Caregiver Leave
Emergency Backup Care
Long‑Term, Short‑Term Disability, and Critical Illness plans
Life Insurance
401k/403B with Employer Match
Tuition Assistance – $5,250/year and discounted educational opportunities through Guild Education
Student Debt Pay Down – $10,000
Reimbursement for certifications and free access to complete CEUs and professional development
Pet Insurance
Legal Resources Plan
Colleagues have the opportunity to earn an annual discretionary bonus if established system and employee eligibility criteria is met.
EEO Statement
Sentara Health is an equal opportunity employer and prides itself on the diversity and inclusiveness of its close to an almost 30,000‑member workforce. Diversity, inclusion, and belonging is a guiding principle of the organization to ensure its workforce reflects the communities it serves. In support of our mission “to improve health every day,” this is a tobacco‑free environment.
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Sentara Cardiology Specialists Port Warwick in Newport News is hiring a Patient Care Specialist. Floating to other offices within Cardiology is a requirement and travel mileage is reimbursable to Williamsburg and Virginia Beach. As a Patient Care Specialist with Sentara Healthcare, you will provide non‑clinical support within a physician’s office and ensure excellent patient experience by performing a variety of complex administrative tasks to support patient care delivery. Primary duties include answering phones, scheduling appointments, and answering patient questions. Teamwork is exceptional, with everyone working together to ensure the best care for our patients.
Location & Shift
City/State: Newport News, VA
Work Shift: First (Days)
Education
High School Diploma
Associate Level degree or higher in lieu of the required experience will be considered.
Experience
3 years’ Customer Service experience required.
1 year experience with Health Insurance Plans, Medical Records Data, Medical Terminology, Registration, Scheduling, or Third‑Party Payers required.
Electronic Medical Record preferred.
Benefits
Medical, Dental, Vision plans
Adoption, Fertility and Surrogacy Reimbursement up to $10,000
Paid Time Off and Sick Leave
Paid Parental & Family Caregiver Leave
Emergency Backup Care
Long‑Term, Short‑Term Disability, and Critical Illness plans
Life Insurance
401k/403B with Employer Match
Tuition Assistance – $5,250/year and discounted educational opportunities through Guild Education
Student Debt Pay Down – $10,000
Reimbursement for certifications and free access to complete CEUs and professional development
Pet Insurance
Legal Resources Plan
Colleagues have the opportunity to earn an annual discretionary bonus if established system and employee eligibility criteria is met.
EEO Statement
Sentara Health is an equal opportunity employer and prides itself on the diversity and inclusiveness of its close to an almost 30,000‑member workforce. Diversity, inclusion, and belonging is a guiding principle of the organization to ensure its workforce reflects the communities it serves. In support of our mission “to improve health every day,” this is a tobacco‑free environment.
#J-18808-Ljbffr