Strategic Programs Manager, Customer Operations

Etsy is seeking a Program Manager to join our Customer Operations team in New York. This full-time role will leverage operational expertise to lead high-impact initiatives. Responsibilities include developing project strategies, facilitating cross-functional communications, and supporting operational excellence. Ideal candidates have at least three years of experience in business operations or corporate strategy and have strong analytical and problem-solving skills. The position offers a competitive salary and benefits package along with hybrid work arrangements.
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