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Quality Systems Specialist - Documentation Control

DEKA Research and Development, Manchester, NH, United States


Quality Systems Specialist - Documentation Control
United States, New Hampshire, Manchester

Join our dynamic team at DEKA and be part of creating innovative medical solutions! As our Quality Documentation Control Specialist, you’ll play a vital role in supporting the QMS through document control processes in our medical device R&D environment. You’ll work collaboratively with cross‑functional teams to ensure documentation accuracy and accessibility.

Key Responsibilities

Process and manage Engineering Change Orders (ECOs), Temporary Change Orders (TCOs), and Reprocessing Orders (ROs) through to completion

Maintain and utilize Engineering Resource Planning (ERP) database and Electronic Quality Management Systems (eQMS) for effective document control

Coordinate training activities, managing review of training database, oversight of onboarding activities, and providing company‑wide support for eQMS training processes

Modify and format technical documents according to established SOPs and regulatory requirements

Facilitate timely document reviews and approvals with project teams and customers

Expedite critical documentation changes to support project schedules while maintaining compliance

Support documentation requests during internal and external regulatory audits

Perform comprehensive QA document control functions including issuance, distribution, release, and archiving

Provide specialized documentation support for test case review and release processes using custom tools

Review test records to ensure strict compliance with good documentation practices (GDP)

Support continuous improvement initiatives related to document control workflows and quality assurance

Skills

Strong attention to detail: your thoroughness ensures documentation accuracy and compliance

Excellent organizational skills: you can manage multiple priorities and track numerous documents simultaneously

Technical proficiency: you have advanced skills in document formatting and Microsoft Office applications

Effective communication: you can clearly articulate documentation requirements to various stakeholders

Problem‑solving mindset: you identify process inefficiencies and implement improvements

Adaptability: you thrive in a fast‑paced environment with changing priorities

Independence: you can work with minimal supervision while maintaining high‑quality standards

Collaborative approach: you partner effectively with teams across the organization

Qualifications

Bachelor’s degree in Science, Engineering, or a related field, preferred

2+ years of experience administering processes within a database

Strong written and verbal communication skills

Advanced proficiency in Microsoft Word, including manipulation of headers/footers, page layout control, document sections, orientation, styles, and tracked changes

Strong computer skills with databases and software applications

Project coordination and/or project management experience

Demonstrated aptitude for learning technical information quickly and accurately

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