Fire Control Maintenance Dispatcher - Aria
MGM Resorts International, Las Vegas, NV, United States
Fire Control Maintenance Dispatcher
Las Vegas, Nevada
The SHOW comes alive at MGM Resorts International
Have you ever wondered what it would be like to work in a place full of excitement, diversity, and entertainment? Are you enthusiastic about being a team player in one of the most fascinating industries in the world? At MGM Resorts, we seek individuals like YOU to create unique and show-stopping experiences for our guests.
THE JOB:
As a Fire Control Maintenance Dispatcher at Aria you will play a vital role in delivering excellent internal and external guest service by using strong communication and coordination skills to support guests, engineers, and partner departments. As part of a courteous, professional, and collaborative team, this role helps oversee department operations related to the property's life safety and facility management systems, ensuring a safe, responsive, and well-maintained environment for all.
You will play a vital role in our mission to own the guest's experience and create WOW memories that they will carry with them far beyond their stay with us!
THE STARTING RATE: $21.00 / Per Hour THE DAY-TO-DAY:
Manage computerized maintenance management and life safety systems to prioritize, dispatch, and track maintenance requests while completing required administrative tasks
Own all service requests and complaints by responding promptly, answering or directing incoming calls, and following up to ensure guest satisfaction in a fast-paced environment
Prioritize guest requests and dispatches using sound judgment and multitasking skills
Support a positive team environment through professionalism, teamwork, and clear communication with guests and coworkers
Maintain knowledge of hotel and departmental operations and work independently to complete tasks in a timely manner
Maintain awareness of cleanliness, safety, and accident prevention standards
THE IDEAL CANDIDATE:
Must be 21 years of age or older
High School Diploma or GED
Six (6) months of prior relevant experience in the hospitality industry or similar environment
Experience in any of the following preferred: computerized maintenance management system, building automation system operation, fire alarm system operation, computerized dispatching with heavy radio, telephone volume
Exceptional customer service and interpersonal skills to communicate effectively with all stakeholders
Must be able to work various shifts, including weekends and all holidays
THE PERKS & BENEFITS:
Health & Income Protection benefits (for eligible employees)
Professional and personal development opportunities through employee programs and network groups
Free meals in our Aria employee dining room
Free parking on and off-shift at all MGM Resorts properties
Wellness incentive programs to help you stay healthy physically and mentally
Access to company hotel, food and beverage, retail, and entertainment discounts
Las Vegas, Nevada
The SHOW comes alive at MGM Resorts International
Have you ever wondered what it would be like to work in a place full of excitement, diversity, and entertainment? Are you enthusiastic about being a team player in one of the most fascinating industries in the world? At MGM Resorts, we seek individuals like YOU to create unique and show-stopping experiences for our guests.
THE JOB:
As a Fire Control Maintenance Dispatcher at Aria you will play a vital role in delivering excellent internal and external guest service by using strong communication and coordination skills to support guests, engineers, and partner departments. As part of a courteous, professional, and collaborative team, this role helps oversee department operations related to the property's life safety and facility management systems, ensuring a safe, responsive, and well-maintained environment for all.
You will play a vital role in our mission to own the guest's experience and create WOW memories that they will carry with them far beyond their stay with us!
THE STARTING RATE: $21.00 / Per Hour THE DAY-TO-DAY:
Manage computerized maintenance management and life safety systems to prioritize, dispatch, and track maintenance requests while completing required administrative tasks
Own all service requests and complaints by responding promptly, answering or directing incoming calls, and following up to ensure guest satisfaction in a fast-paced environment
Prioritize guest requests and dispatches using sound judgment and multitasking skills
Support a positive team environment through professionalism, teamwork, and clear communication with guests and coworkers
Maintain knowledge of hotel and departmental operations and work independently to complete tasks in a timely manner
Maintain awareness of cleanliness, safety, and accident prevention standards
THE IDEAL CANDIDATE:
Must be 21 years of age or older
High School Diploma or GED
Six (6) months of prior relevant experience in the hospitality industry or similar environment
Experience in any of the following preferred: computerized maintenance management system, building automation system operation, fire alarm system operation, computerized dispatching with heavy radio, telephone volume
Exceptional customer service and interpersonal skills to communicate effectively with all stakeholders
Must be able to work various shifts, including weekends and all holidays
THE PERKS & BENEFITS:
Health & Income Protection benefits (for eligible employees)
Professional and personal development opportunities through employee programs and network groups
Free meals in our Aria employee dining room
Free parking on and off-shift at all MGM Resorts properties
Wellness incentive programs to help you stay healthy physically and mentally
Access to company hotel, food and beverage, retail, and entertainment discounts