Emergency Medical Transport Dispatcher - MEDCOM (EMT/Paramedic) (Wage)
UVA Health, Virginia, MN, United States
These roles provide essential assistance to healthcare professionals in delivering patient care. Ensure the smooth functioning of clinical operations by handling tasks that support the diagnostic, therapeutic, and procedural aspects of patient care. Allied Health - Health Services professionals work closely with physicians, nurses, and other healthcare providers to enhance the efficiency and effectiveness of medical services.
Encompasses a range of roles focused on providing immediate care and response to medical emergencies, accidents, and life‑threatening situations. These jobs are critical in stabilizing patients, providing urgent medical care, and ensuring safe transport to healthcare facilities.
Coordinating Emergency Transport. Protecting Patients. Managing High‑Risk Missions.
Core Responsibilities
Manage Air Traffic for Medical Flights Direct and monitor helicopter movements, maintain situational awareness with aviation partners, and ensure flight operations remain safe and compliant in rapidly shifting conditions.
Coordinate Ground EMS Transport Deploy UVA Health’s ground units, synchronize incoming and outgoing patient transfers, and prioritize missions based on acuity, capacity, and clinical urgency.
Provide Real‑Time EMS Consultation Communicate directly with EMS providers in the field—supporting life‑sustaining decisions, clarifying clinical needs, and ensuring the receiving teams are fully prepared upon arrival.
Control Critical Communications Channels Maintain continuous, accurate communication between flight crews, paramedics, referring hospitals, emergency departments, ICUs, and system‑wide leadership.
Ensure Operational and Clinical Accuracy Track patient status, document mission details, and maintain oversight of all active transports to reduce risk and support safe transitions of care.
Why It Matters
Every decision in this role has consequences. You are the central point of coordination for high‑risk, time‑sensitive missions involving unstable patients, limited resources, and rapidly evolving clinical conditions. Your judgment directly shapes patient outcomes.
Compensation
Emergency Communications Specialist 2 (EMT‑B): $18.00–$30.14/hr
Emergency Communications Specialist 3 (AEMT/Paramedic): $18.00–$34.62/hr
Promotional Opportunities
Emergency Communications Specialist 4 (AEMT/Paramedic – Promotional Only): $18.70–$37.48/hr
Minimum Qualifications
Education: High School diploma/GED required
Experience: Communications center experience and/or basic dispatcher course/dispatch experience preferred.
Licensure/Certifications: Certification as an Emergency Medical Technician (EMT) in the Commonwealth of Virginia required. AHA Health Care Provider BLS CPR certification required.
Physical Demands
Job requires sitting for prolonged periods, frequently typing/traveling and multi‑tasking activities. Proficient communicative, auditory and visual skills; Attention to detail and ability to write legibly; Ability to lift/push/pull > 20lbs. May be exposed to fumes, heat, noise, high‑stress environment and environment prone to high‑capacity sensory stimulation.
Onboarding Requirements
Background checks and pre-employment health screenings will be conducted on all new hires prior to employment. All safety‑sensitive positions with direct patient interaction also require a drug screen.
The University of Virginia is an equal opportunity employer. All interested persons are encouraged to apply, including veterans and individuals with disabilities. Learn more about UVA’s commitment to non‑discrimination and equal opportunity employment.
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Encompasses a range of roles focused on providing immediate care and response to medical emergencies, accidents, and life‑threatening situations. These jobs are critical in stabilizing patients, providing urgent medical care, and ensuring safe transport to healthcare facilities.
Coordinating Emergency Transport. Protecting Patients. Managing High‑Risk Missions.
Core Responsibilities
Manage Air Traffic for Medical Flights Direct and monitor helicopter movements, maintain situational awareness with aviation partners, and ensure flight operations remain safe and compliant in rapidly shifting conditions.
Coordinate Ground EMS Transport Deploy UVA Health’s ground units, synchronize incoming and outgoing patient transfers, and prioritize missions based on acuity, capacity, and clinical urgency.
Provide Real‑Time EMS Consultation Communicate directly with EMS providers in the field—supporting life‑sustaining decisions, clarifying clinical needs, and ensuring the receiving teams are fully prepared upon arrival.
Control Critical Communications Channels Maintain continuous, accurate communication between flight crews, paramedics, referring hospitals, emergency departments, ICUs, and system‑wide leadership.
Ensure Operational and Clinical Accuracy Track patient status, document mission details, and maintain oversight of all active transports to reduce risk and support safe transitions of care.
Why It Matters
Every decision in this role has consequences. You are the central point of coordination for high‑risk, time‑sensitive missions involving unstable patients, limited resources, and rapidly evolving clinical conditions. Your judgment directly shapes patient outcomes.
Compensation
Emergency Communications Specialist 2 (EMT‑B): $18.00–$30.14/hr
Emergency Communications Specialist 3 (AEMT/Paramedic): $18.00–$34.62/hr
Promotional Opportunities
Emergency Communications Specialist 4 (AEMT/Paramedic – Promotional Only): $18.70–$37.48/hr
Minimum Qualifications
Education: High School diploma/GED required
Experience: Communications center experience and/or basic dispatcher course/dispatch experience preferred.
Licensure/Certifications: Certification as an Emergency Medical Technician (EMT) in the Commonwealth of Virginia required. AHA Health Care Provider BLS CPR certification required.
Physical Demands
Job requires sitting for prolonged periods, frequently typing/traveling and multi‑tasking activities. Proficient communicative, auditory and visual skills; Attention to detail and ability to write legibly; Ability to lift/push/pull > 20lbs. May be exposed to fumes, heat, noise, high‑stress environment and environment prone to high‑capacity sensory stimulation.
Onboarding Requirements
Background checks and pre-employment health screenings will be conducted on all new hires prior to employment. All safety‑sensitive positions with direct patient interaction also require a drug screen.
The University of Virginia is an equal opportunity employer. All interested persons are encouraged to apply, including veterans and individuals with disabilities. Learn more about UVA’s commitment to non‑discrimination and equal opportunity employment.
#J-18808-Ljbffr