Lab Program Coordinator
Renown Health, Reno, NV, United States
Position Purpose
The Lab Program Coordinator is responsible for operational and technical accuracy for all pre‑analytical, analytical and post‑analytical procedures in specific lab departments. This position does not work the bench.
The Lab Program Coordinator is a career ladder position that will serve as a technical expert to bench‑level staff, review procedure updates, evaluate work processes, and assist in meeting accreditation/compliance standards. They are accountable for maintaining operational quality, consistency of reporting, and continuous monitoring of analytical systems and automation lines. They maintain organization of workload, complete quality control procedures, properly identify specimens, and determine proper equipment functionality.
The incumbent must demonstrate outstanding knowledge in multiple disciplines in each department as listed below, maintain subject‑matter expertise, and solve problems as they arise. They must perform all duties as outlined in the Clinical Lab Scientist Senior job description and as assigned by the Clinical Laboratory Clinical Lab Supervisor.
Nature and Scope
Renown Health is a 24‑hour/7‑day operation providing laboratory services to inpatient and outpatient populations of all ages.
The incumbent must provide quality and timely laboratory test results for a diverse patient population, maintain organization of workload, complete quality control procedures, identify specimens, and ensure equipment functionality. They must observe all safety requirements and maintain knowledge for all procedures. They must report results in the Laboratory Information System and keep nursing personnel informed to expedite patient care. They notify nursing personnel when an instrument or LIS is out of service.
The incumbent must consider the age of the patient during testing and release of results and communicate effectively with diverse patient populations and families during special procedures.
Department Specific Qualifications
Compliance, Point of Care, Quality.
Compliance
Technical resource for outpatient lab staff: test codes, specimen handling/collection requirements, reference test guidance, result entry, cancellations.
Manage robust laboratory compliance program: new employee orientation, ongoing audits, annual training, adherence to CLIA, State of Nevada NRS/NAC regulations.
Provide billing guidance: collaborate with billing coordinators, insurance investigations, ICD‑10/CPT updates, denials investigations, MOLDx tracking, credits/adjustments, client bill accounts, new provider profiles.
Conduct inspections of lab draw stations: verify compliance with procedures, standard work, LIS registration.
Assist client services staff and Account Services Manager: educate/answer questions from providers/RNs, clarify esoteric/unusual tests, HR/Wellness Services contact for Healthy Tracks and health fair planning, facilitate updates/printing of laboratory requisitions.
Participate in inter‑disciplinary/lab teams and committees: Corporate Compliance, IDT, BLA, Preceptor, Operations, Support Services, Denials, Revenue & Integrity, Cytology, Utilization, CLQMP, PAR.
Point of Care
Quality assurance and proficiency testing programs.
Training and competency programs.
Regulatory compliance/oversight.
Inspection planning and preparation.
Evaluation, selection, and implementation of point of care testing equipment.
Preparation of annual assessment of quality control, quality assurance, and regulatory performance.
Point of care device management.
Oversight of instrument interface; working with RALS, LIS Admin, and EPIC.
POC method comparison with core lab instrumentation.
Daily, monthly, annual review.
Writing and review of policies and procedures for point of care testing.
Investigation of disparate results and provider concerns.
Supply management.
Vendor interaction.
Quality
Provides training in customer services, document control, safety.
Ensures areas meet accreditation requirements from The Joint Commission, CAP, OSHA, Medicare.
Participates in CAP, state, Joint Commission inspections.
Manages laboratory proficiency testing program and tracks exceptions.
Provides technical support to other hospital departments.
Reviews all laboratory quality occurrence data.
Prepares presentations for committee meetings and educational programs.
Analyzes and responds to client complaints, unusual incident reports, Risk Management inquiries.
Develops quality reports, policies, procedures to ensure compliance.
Supports lab site leaders in maintaining documentation for inspection readiness and audit.
Additional Requirements
Participate in a Renown Lab Committee such as Quality Control or Safety.
Serve as a preceptor to new employees.
Participate in CAP inspection planning and preparation.
Participate in Every Day Lean or Transformational Health Care initiatives.
Research and develop new test methods.
Perform validation and linearity studies.
Required Competencies
Bacteriology competency in urine, blood, respiratory, wounds and Molecular Microbiology or AFB/Mycology.
Core Laboratory competency in Chemistry, Hematology, Urinalysis, Coagulation, Immunology.
Point of Care.
Quality.
Professional Certifications (ASCP/AABB)
Specialist in Blood Banking (SBB).
Specialist in Chemistry (SC).
Specialist in Hematology (SH).
Specialist in Microbiology (SM).
Specialist in Molecular Biology (MB).
Disclaimer
This description is not exhaustive; it reflects the general nature and level of the job.
Minimum Qualifications
Education
Must have working‑level knowledge of the English language and a Bachelor’s Degree from an accredited university in Medical Technology or a closely related field.
Experience
Minimum three years of Clinical Laboratory Technologist experience; five years preferred. Quality/project management/regulatory experience preferred.
License(s)
A current State of Nevada Clinical Laboratory Technologist license as a General Supervisor is required within seven months of hire.
Certification(s)
National certification as Medical Laboratory Scientist (MLS) (ASCP) preferred.
Computer / Typing
Must possess or obtain within 90 days the computer skills to complete online learning, access forms, policies, benefits enrollment, and knowledge of Laboratory Information Systems.
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The Lab Program Coordinator is responsible for operational and technical accuracy for all pre‑analytical, analytical and post‑analytical procedures in specific lab departments. This position does not work the bench.
The Lab Program Coordinator is a career ladder position that will serve as a technical expert to bench‑level staff, review procedure updates, evaluate work processes, and assist in meeting accreditation/compliance standards. They are accountable for maintaining operational quality, consistency of reporting, and continuous monitoring of analytical systems and automation lines. They maintain organization of workload, complete quality control procedures, properly identify specimens, and determine proper equipment functionality.
The incumbent must demonstrate outstanding knowledge in multiple disciplines in each department as listed below, maintain subject‑matter expertise, and solve problems as they arise. They must perform all duties as outlined in the Clinical Lab Scientist Senior job description and as assigned by the Clinical Laboratory Clinical Lab Supervisor.
Nature and Scope
Renown Health is a 24‑hour/7‑day operation providing laboratory services to inpatient and outpatient populations of all ages.
The incumbent must provide quality and timely laboratory test results for a diverse patient population, maintain organization of workload, complete quality control procedures, identify specimens, and ensure equipment functionality. They must observe all safety requirements and maintain knowledge for all procedures. They must report results in the Laboratory Information System and keep nursing personnel informed to expedite patient care. They notify nursing personnel when an instrument or LIS is out of service.
The incumbent must consider the age of the patient during testing and release of results and communicate effectively with diverse patient populations and families during special procedures.
Department Specific Qualifications
Compliance, Point of Care, Quality.
Compliance
Technical resource for outpatient lab staff: test codes, specimen handling/collection requirements, reference test guidance, result entry, cancellations.
Manage robust laboratory compliance program: new employee orientation, ongoing audits, annual training, adherence to CLIA, State of Nevada NRS/NAC regulations.
Provide billing guidance: collaborate with billing coordinators, insurance investigations, ICD‑10/CPT updates, denials investigations, MOLDx tracking, credits/adjustments, client bill accounts, new provider profiles.
Conduct inspections of lab draw stations: verify compliance with procedures, standard work, LIS registration.
Assist client services staff and Account Services Manager: educate/answer questions from providers/RNs, clarify esoteric/unusual tests, HR/Wellness Services contact for Healthy Tracks and health fair planning, facilitate updates/printing of laboratory requisitions.
Participate in inter‑disciplinary/lab teams and committees: Corporate Compliance, IDT, BLA, Preceptor, Operations, Support Services, Denials, Revenue & Integrity, Cytology, Utilization, CLQMP, PAR.
Point of Care
Quality assurance and proficiency testing programs.
Training and competency programs.
Regulatory compliance/oversight.
Inspection planning and preparation.
Evaluation, selection, and implementation of point of care testing equipment.
Preparation of annual assessment of quality control, quality assurance, and regulatory performance.
Point of care device management.
Oversight of instrument interface; working with RALS, LIS Admin, and EPIC.
POC method comparison with core lab instrumentation.
Daily, monthly, annual review.
Writing and review of policies and procedures for point of care testing.
Investigation of disparate results and provider concerns.
Supply management.
Vendor interaction.
Quality
Provides training in customer services, document control, safety.
Ensures areas meet accreditation requirements from The Joint Commission, CAP, OSHA, Medicare.
Participates in CAP, state, Joint Commission inspections.
Manages laboratory proficiency testing program and tracks exceptions.
Provides technical support to other hospital departments.
Reviews all laboratory quality occurrence data.
Prepares presentations for committee meetings and educational programs.
Analyzes and responds to client complaints, unusual incident reports, Risk Management inquiries.
Develops quality reports, policies, procedures to ensure compliance.
Supports lab site leaders in maintaining documentation for inspection readiness and audit.
Additional Requirements
Participate in a Renown Lab Committee such as Quality Control or Safety.
Serve as a preceptor to new employees.
Participate in CAP inspection planning and preparation.
Participate in Every Day Lean or Transformational Health Care initiatives.
Research and develop new test methods.
Perform validation and linearity studies.
Required Competencies
Bacteriology competency in urine, blood, respiratory, wounds and Molecular Microbiology or AFB/Mycology.
Core Laboratory competency in Chemistry, Hematology, Urinalysis, Coagulation, Immunology.
Point of Care.
Quality.
Professional Certifications (ASCP/AABB)
Specialist in Blood Banking (SBB).
Specialist in Chemistry (SC).
Specialist in Hematology (SH).
Specialist in Microbiology (SM).
Specialist in Molecular Biology (MB).
Disclaimer
This description is not exhaustive; it reflects the general nature and level of the job.
Minimum Qualifications
Education
Must have working‑level knowledge of the English language and a Bachelor’s Degree from an accredited university in Medical Technology or a closely related field.
Experience
Minimum three years of Clinical Laboratory Technologist experience; five years preferred. Quality/project management/regulatory experience preferred.
License(s)
A current State of Nevada Clinical Laboratory Technologist license as a General Supervisor is required within seven months of hire.
Certification(s)
National certification as Medical Laboratory Scientist (MLS) (ASCP) preferred.
Computer / Typing
Must possess or obtain within 90 days the computer skills to complete online learning, access forms, policies, benefits enrollment, and knowledge of Laboratory Information Systems.
#J-18808-Ljbffr