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Care Coordinator (Medical Receptionist/PSR)

Peak Physical Therapy, Lewiston, ID, United States


Front Desk Medical Receptionist

Peak Physical Therapy, a member of the Confluent Health family, is looking for a Full Time Front Desk Medical Receptionist to join our team!
Pay Rate: $18/Hour
40 Hours/Week M-F 8am-5pm PST
Location: Lewiston, Idaho 83501
How Peak and Confluent Health Support You:
Structured training, hands on learning and mentorship, and ongoing support to help you grow both personally and professionally
A focus to create a diverse, equitable, and inclusive workplace culture
Generous Paid Time Off
Industry-leading Medical, Dental, Vision, LTD insurances
401(k) Employer Matching
Family Building and Parental Benefits
Responsibilities

Managing front desk operations, including patient check-in/check-out, appointment scheduling, and referral coordination, while providing exceptional customer service.
Verifying insurance coverage, processing authorizations, and collecting payments to support accurate billing and ensure smooth patient access to care.
Maintaining accurate patient records by registering new patients, updating information in the Electronic Medical Records (EMR) system, and preparing necessary documentation.
Answering phone calls and assisting patients in a courteous and professional manner while upholding HIPAA compliance and fostering a welcoming healthcare environment.
Qualifications

High School Diploma/GED required
Basic office and customer service skills
Previous experience in a similar role desired but not required
Confluent Health, LLC and its affiliates are equal opportunity employers committed to building a diverse and inclusive workforce. We do not discriminate based on race, color, religion, sex, sexual orientation, gender (including pregnancy, childbirth, or related medical conditions), gender identity or expression, national origin, marital status, age, disability, veteran status, or other applicable legally protected characteristics. If you need assistance or would like to request an accommodation due to a disability, please contact us at careers@goconfluent.com.