GUEST SERVICE REPRESENTATIVE - ANGOLA HOGBACK LAKE KOA

Kampgrounds of America - - Responsibilities: Greet and welcome all guests approaching the front desk in accordance with KOA standards; Resolve guest concerns and complaints in a thoughtful manner while maintaining campground standards; Oversee and ensure that all guests are checked in/out in a friendly, efficient and courteous manner; Maintain store displays and inventory control as directed, and communicate ideas and guest feedback; Increase revenues through up-selling strategies and profitability of ancillary income