Patient Transport Dispatcher
Corewell Health, Saint Joseph, MN, United States
Shift And Status
Casual role with variable scheduling between 6:00 a.m. and 11:30 p.m., with rotating days and every other weekend
Job Summary
The Resource Center Transport Dispatcher role supports hospital operations by coordinating patient transport and environmental services (EVS) while also providing occasional direct transport assistance as workload requires. This position functions as a centralized communication hub, managing high-volume incoming communications, dispatching tasks, coordinating specialty beds and equipment, supporting scheduling and daily operations, and ensuring efficient patient flow while delivering exceptional customer service and maintaining safety and confidentiality standards.
Essential Functions
Answer and manage high volume phone lines and other devices pertaining to the position in a timely professional manner
Dispatch EVS cleaning requests
Coordinate real-time breaks and lunch coverage to maintain staffing levels
Coordinate and order specialty beds
Assign, track and communicate Transport and EVS tasks
Requires assisting with transporting patients and equipment while ensuring proper identification for patients, safety and clear communication with the Nursing team.
Efficiently dispatch and continuously coordinate transport requests.
Provide professional customer service at all times
Actively participates in safety initiatives and risk mitigating measures where appropriate and completes all position and unit safety related competencies and requirements on a timely basis.
Performs other duties as assigned.
Qualifications
Required
High school diploma or equivalent
Computer skills
BLS (AHA, American Heart Association) or BLS (ARC, American Red Cross) certification within 90 days.
Preferred
Associate's degree
2 years of relevant experience
About Corewell Health
As a team member at Corewell Health, you will play an essential role in delivering personalized health care to our patients, members, and our communities. We are committed to cultivating and investing in YOU. Our top-notch teams are comprised of collaborators, leaders and innovators that continue to build on one shared mission statement - to improve health, instill humanity and inspire hope. Join a nationally recognized health system with an ambitious vision of continued advancement and excellence.
How Corewell Health Cares For You
Comprehensive benefits package to meet your financial, health, and work/life balance goals.
On-demand pay program powered by Payactiv
Discounts directory with deals on the things that matter to you, like restaurants, phone plans, spas, and more!
Optional identity theft protection, home and auto insurance, pet insurance
Traditional and Roth retirement options with service contribution and match savings
Eligibility for benefits is determined by employment type and status
Casual role with variable scheduling between 6:00 a.m. and 11:30 p.m., with rotating days and every other weekend
Job Summary
The Resource Center Transport Dispatcher role supports hospital operations by coordinating patient transport and environmental services (EVS) while also providing occasional direct transport assistance as workload requires. This position functions as a centralized communication hub, managing high-volume incoming communications, dispatching tasks, coordinating specialty beds and equipment, supporting scheduling and daily operations, and ensuring efficient patient flow while delivering exceptional customer service and maintaining safety and confidentiality standards.
Essential Functions
Answer and manage high volume phone lines and other devices pertaining to the position in a timely professional manner
Dispatch EVS cleaning requests
Coordinate real-time breaks and lunch coverage to maintain staffing levels
Coordinate and order specialty beds
Assign, track and communicate Transport and EVS tasks
Requires assisting with transporting patients and equipment while ensuring proper identification for patients, safety and clear communication with the Nursing team.
Efficiently dispatch and continuously coordinate transport requests.
Provide professional customer service at all times
Actively participates in safety initiatives and risk mitigating measures where appropriate and completes all position and unit safety related competencies and requirements on a timely basis.
Performs other duties as assigned.
Qualifications
Required
High school diploma or equivalent
Computer skills
BLS (AHA, American Heart Association) or BLS (ARC, American Red Cross) certification within 90 days.
Preferred
Associate's degree
2 years of relevant experience
About Corewell Health
As a team member at Corewell Health, you will play an essential role in delivering personalized health care to our patients, members, and our communities. We are committed to cultivating and investing in YOU. Our top-notch teams are comprised of collaborators, leaders and innovators that continue to build on one shared mission statement - to improve health, instill humanity and inspire hope. Join a nationally recognized health system with an ambitious vision of continued advancement and excellence.
How Corewell Health Cares For You
Comprehensive benefits package to meet your financial, health, and work/life balance goals.
On-demand pay program powered by Payactiv
Discounts directory with deals on the things that matter to you, like restaurants, phone plans, spas, and more!
Optional identity theft protection, home and auto insurance, pet insurance
Traditional and Roth retirement options with service contribution and match savings
Eligibility for benefits is determined by employment type and status