PATIENT SERVICES REPRESENTATIVE
Graves Gilbert Clinic, Bowling Green, KY, United States
Patient Services Representative
Scheduling appointments, procedures, and/or surgeries
Working with patients, team members, and ancillary services to ensure smooth flow of patient care
Multi-line telephone communications
Electronic documentation
May assist with pre-certifications and authorizations for surgery and procedures.
As expected with all healthcare positions, must adhere to HIPAA/OSHA/BLOODBORNE PATHOGEN regulations and maintain associated workplace trainings
Other duties as assigned
eeded
Skills
Advanced time-management
Advanced telephone etiquette
Advanced teamwork ability
Advanced scheduling
Advanced reliable transportation
Intermediate pre-certification
Advanced organizational
Advanced oral communication
Advanced multi-tasking
Intermediate medical office
Advanced interpersonal
Advanced electronic medical record
Advanced documentation
Advanced customer service
Advanced computer
Advanced attention to detail
Advanced accuracy
Behaviors
Team player: Works well as a member of a group
Loyal: Shows firm and constant support to a cause
Enthusiastic: Shows intense and eager enjoyment and interest
Detail oriented: Capable of carrying out a given task with all details necessary to get the task done well
Dedicated: Devoted to a task or purpose with loyalty or integrity
Motivations
Self-starter: Inspired to perform without outside help
Growth opportunities: Inspired to perform well by the chance to take on more responsibility
Goal completion: Inspired to perform well by the completion of tasks
Ability to make an impact: Inspired to perform well by the ability to contribute to the success of a project or the organization
Education
High School or Equivalent or better.
Some college or better preferred.
Experience
Background in scheduling
Previous experience within a medical office preferred.
Licenses & Certifications
Assessment in Order Entry
Registered Medical Asst.
Cert Clinical Med Assist
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.
Scheduling appointments, procedures, and/or surgeries
Working with patients, team members, and ancillary services to ensure smooth flow of patient care
Multi-line telephone communications
Electronic documentation
May assist with pre-certifications and authorizations for surgery and procedures.
As expected with all healthcare positions, must adhere to HIPAA/OSHA/BLOODBORNE PATHOGEN regulations and maintain associated workplace trainings
Other duties as assigned
eeded
Skills
Advanced time-management
Advanced telephone etiquette
Advanced teamwork ability
Advanced scheduling
Advanced reliable transportation
Intermediate pre-certification
Advanced organizational
Advanced oral communication
Advanced multi-tasking
Intermediate medical office
Advanced interpersonal
Advanced electronic medical record
Advanced documentation
Advanced customer service
Advanced computer
Advanced attention to detail
Advanced accuracy
Behaviors
Team player: Works well as a member of a group
Loyal: Shows firm and constant support to a cause
Enthusiastic: Shows intense and eager enjoyment and interest
Detail oriented: Capable of carrying out a given task with all details necessary to get the task done well
Dedicated: Devoted to a task or purpose with loyalty or integrity
Motivations
Self-starter: Inspired to perform without outside help
Growth opportunities: Inspired to perform well by the chance to take on more responsibility
Goal completion: Inspired to perform well by the completion of tasks
Ability to make an impact: Inspired to perform well by the ability to contribute to the success of a project or the organization
Education
High School or Equivalent or better.
Some college or better preferred.
Experience
Background in scheduling
Previous experience within a medical office preferred.
Licenses & Certifications
Assessment in Order Entry
Registered Medical Asst.
Cert Clinical Med Assist
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.