Service Admin
Bish's RV, Inc., Junction City, OR, United States
Service Admin
We are looking for a friendly and detail-focused individual to join our team at Bish's RV as a Service Admin. This role involves delivering excellent customer support, following up with customers, data entry, coordinating deliveries, and handling administrative tasks. Pay: $19-$21 plus monthly performance bonus
Key Objectives
Ensure smooth administrative operations across service and sales teams
Provide timely, professional communication to customers
Coordinate vehicle deliveries and maintain up-to-date records
Responsibilities
Deliver outstanding customer service through phone and in-person updates
Translate and input technician notes into our Service database
Organize physical files and upload photos and documents to our system
Collect, review, and organize required documents for each transaction
Coordinate delivery logistics and ensure trailer readiness
Operate multi-line phones and manage incoming and outgoing calls professionally
Use systems like DealerTrack, eVision, and Excel Teams to manage documentation
What You'll Bring
Excellent verbal and written communication skills
Confidence in using multiple phone lines
Ability to work independently and within a team
Strong computer and data entry skills
Adaptability in a fast-paced environment
Professional, neat appearance and positive attitude
Must be available to work Saturdays (we are always closed on Sundays)
Ability to pass a background and drug test
Demonstrate alignment with the Company's vision, mission, and core values in all interactions
Expected Results
Accurate and timely data entry and technician documentation
Organized service records and customer documentation
Positive customer interactions and improved communication flow
Strong internal collaboration across departments
Resources
Comprehensive training on service systems, dealership processes, and compliance
Access to internal platforms and tools (Service database, Microsoft Office)
Ongoing mentorship and support from team members and leadership
A professional, well-equipped workspace with necessary technology
A supportive environment and ongoing professional development
Who We Are
Bish's RV is one of the largest family-owned RV dealers in the country. We are dedicated to providing quality products and services that exceed the expectations of our customers and creating an atmosphere where our customers can enjoy a positive experience as friends of our family business.
Our company is currently experiencing record growth with more expansion on the way. The opportunities to grow within our organization are outstanding and our dedication to each employee's success is unparalleled.
We are looking for top performers who set high expectations for themselves and are willing to put in the time and effort to achieve them. We are a goal-driven company with a high-performance culture and believe in setting ourselves apart by being "Different with a Purpose." Our culture is built upon the foundation of our core values: We are Genuine, Fun, and Driven by Results.
Perks
Comprehensive benefits package including medical, vision, dental, and other supplemental coverages
401k Matching
Employee discounts
Company-paid life insurance
Gym membership reimbursement
Opportunities for advancement
RV Borrowing Program
Access to a partner insurance agency for personalized quotes and coverage guidance across home, auto, RV, and specialty insurance products
Incredible Team Culture
We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.
Bish's RV honors our military service members, veterans, and their family members by being a military-friendly workplace. Many of the positions within our organization are transferable from previous military occupations.
Equal Opportunity Employer This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.
We are looking for a friendly and detail-focused individual to join our team at Bish's RV as a Service Admin. This role involves delivering excellent customer support, following up with customers, data entry, coordinating deliveries, and handling administrative tasks. Pay: $19-$21 plus monthly performance bonus
Key Objectives
Ensure smooth administrative operations across service and sales teams
Provide timely, professional communication to customers
Coordinate vehicle deliveries and maintain up-to-date records
Responsibilities
Deliver outstanding customer service through phone and in-person updates
Translate and input technician notes into our Service database
Organize physical files and upload photos and documents to our system
Collect, review, and organize required documents for each transaction
Coordinate delivery logistics and ensure trailer readiness
Operate multi-line phones and manage incoming and outgoing calls professionally
Use systems like DealerTrack, eVision, and Excel Teams to manage documentation
What You'll Bring
Excellent verbal and written communication skills
Confidence in using multiple phone lines
Ability to work independently and within a team
Strong computer and data entry skills
Adaptability in a fast-paced environment
Professional, neat appearance and positive attitude
Must be available to work Saturdays (we are always closed on Sundays)
Ability to pass a background and drug test
Demonstrate alignment with the Company's vision, mission, and core values in all interactions
Expected Results
Accurate and timely data entry and technician documentation
Organized service records and customer documentation
Positive customer interactions and improved communication flow
Strong internal collaboration across departments
Resources
Comprehensive training on service systems, dealership processes, and compliance
Access to internal platforms and tools (Service database, Microsoft Office)
Ongoing mentorship and support from team members and leadership
A professional, well-equipped workspace with necessary technology
A supportive environment and ongoing professional development
Who We Are
Bish's RV is one of the largest family-owned RV dealers in the country. We are dedicated to providing quality products and services that exceed the expectations of our customers and creating an atmosphere where our customers can enjoy a positive experience as friends of our family business.
Our company is currently experiencing record growth with more expansion on the way. The opportunities to grow within our organization are outstanding and our dedication to each employee's success is unparalleled.
We are looking for top performers who set high expectations for themselves and are willing to put in the time and effort to achieve them. We are a goal-driven company with a high-performance culture and believe in setting ourselves apart by being "Different with a Purpose." Our culture is built upon the foundation of our core values: We are Genuine, Fun, and Driven by Results.
Perks
Comprehensive benefits package including medical, vision, dental, and other supplemental coverages
401k Matching
Employee discounts
Company-paid life insurance
Gym membership reimbursement
Opportunities for advancement
RV Borrowing Program
Access to a partner insurance agency for personalized quotes and coverage guidance across home, auto, RV, and specialty insurance products
Incredible Team Culture
We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.
Bish's RV honors our military service members, veterans, and their family members by being a military-friendly workplace. Many of the positions within our organization are transferable from previous military occupations.
Equal Opportunity Employer This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.