Educational Technology Analyst
Inside Higher Ed, Merced, CA, United States
General Description
The Educational Technology Analyst supports student and faculty access to distance education Learning Management Systems and leads the development of online training and help resources.
Essential Functions
Performs a wide variety of technical, production, support, and liaison functions pertaining to distance learning including online, hybrid, and other alternative delivery formats and schedules.
Evaluates, plans, installs (when necessary), and tests all new releases of the distance education software to ensure a current and reliable system.
Designs, maintains, and updates online help and training content and other digital and print media related to distance learning.
Works directly with the Distance Education Committee to plan and coordinate implementation of new technology.
Collaborates as the Information Technology representative.
Provides input to management for online Learning Management Systems software updates and maintenance requirements, as well as planned down times or outages.
Collaborates with the Distance Education Committee to establish policy guidelines to ensure compatibility and better service to District users of online education.
Provides planning and technical support for District installations, including the manual and automated upload of students, instructors, and courses in the LMS.
Performs software installations and maintains building blocks required to support the distance education environment.
Performs other related duties as assigned.
Knowledge Of
Software applications on individual computers and the network.
SQL data extraction techniques and reporting.
Intellectual property licensing, copyright procedures and regulations.
Principles, techniques, and tools for effective and efficient troubleshooting and performance monitoring.
Operating procedures of computer systems and related equipment.
Ability To
Communicate clearly and concisely, both orally and in writing.
Write clear specifications, standards, and operating procedures.
Analyze data/telecommunication operating problems to determine causes of malfunctioning systems.
Read, interpret, and apply concepts found in complex technical publication manuals and other documents.
Perform a variety of technical tasks in the installation and troubleshooting of computer software applications and peripheral equipment.
Establish and maintain effective working relationships with those contacted in the course of work.
Meet project schedule and timelines.
Demonstrate sensitivity to and understanding of the diverse academic, socioeconomic, cultural, disability, gender identity, sexual orientation, and ethnic backgrounds of community college students.
Typical Qualifications
Required:
Associate's degree AND five (5) years of applicable experience.
OR
Bachelor's degree AND two (2) years of experience.
OR
High school diploma OR GED AND Journeyman-level professional training AND three (3) years of applicable work experience.
OR
The equivalent education and experience.
Desired:
Bachelor's degree from an accredited institution.
Experience as a student, instructor or trainer in a distance education environment.
Familiarity with a Strategic Academic Enterprise software package such as Colleague or Banner.
Experience with HTML5 and .NET development.
Knowledge of accessibility and usability standards, requirements and laws related to Sections 504 and 508 of the Rehabilitation Act of 1973 and the ADA.
Employee Benefits
Health benefits for the employee and all eligible dependents cost the employee’s only $12 per month and provide access to PPO medical coverage, PPO dental coverage, VSP Vision coverage. Additional benefits include sick leave and retirement benefits.
Equal Opportunity Employer
Merced Community College District is an Equal Opportunity Employer.
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The Educational Technology Analyst supports student and faculty access to distance education Learning Management Systems and leads the development of online training and help resources.
Essential Functions
Performs a wide variety of technical, production, support, and liaison functions pertaining to distance learning including online, hybrid, and other alternative delivery formats and schedules.
Evaluates, plans, installs (when necessary), and tests all new releases of the distance education software to ensure a current and reliable system.
Designs, maintains, and updates online help and training content and other digital and print media related to distance learning.
Works directly with the Distance Education Committee to plan and coordinate implementation of new technology.
Collaborates as the Information Technology representative.
Provides input to management for online Learning Management Systems software updates and maintenance requirements, as well as planned down times or outages.
Collaborates with the Distance Education Committee to establish policy guidelines to ensure compatibility and better service to District users of online education.
Provides planning and technical support for District installations, including the manual and automated upload of students, instructors, and courses in the LMS.
Performs software installations and maintains building blocks required to support the distance education environment.
Performs other related duties as assigned.
Knowledge Of
Software applications on individual computers and the network.
SQL data extraction techniques and reporting.
Intellectual property licensing, copyright procedures and regulations.
Principles, techniques, and tools for effective and efficient troubleshooting and performance monitoring.
Operating procedures of computer systems and related equipment.
Ability To
Communicate clearly and concisely, both orally and in writing.
Write clear specifications, standards, and operating procedures.
Analyze data/telecommunication operating problems to determine causes of malfunctioning systems.
Read, interpret, and apply concepts found in complex technical publication manuals and other documents.
Perform a variety of technical tasks in the installation and troubleshooting of computer software applications and peripheral equipment.
Establish and maintain effective working relationships with those contacted in the course of work.
Meet project schedule and timelines.
Demonstrate sensitivity to and understanding of the diverse academic, socioeconomic, cultural, disability, gender identity, sexual orientation, and ethnic backgrounds of community college students.
Typical Qualifications
Required:
Associate's degree AND five (5) years of applicable experience.
OR
Bachelor's degree AND two (2) years of experience.
OR
High school diploma OR GED AND Journeyman-level professional training AND three (3) years of applicable work experience.
OR
The equivalent education and experience.
Desired:
Bachelor's degree from an accredited institution.
Experience as a student, instructor or trainer in a distance education environment.
Familiarity with a Strategic Academic Enterprise software package such as Colleague or Banner.
Experience with HTML5 and .NET development.
Knowledge of accessibility and usability standards, requirements and laws related to Sections 504 and 508 of the Rehabilitation Act of 1973 and the ADA.
Employee Benefits
Health benefits for the employee and all eligible dependents cost the employee’s only $12 per month and provide access to PPO medical coverage, PPO dental coverage, VSP Vision coverage. Additional benefits include sick leave and retirement benefits.
Equal Opportunity Employer
Merced Community College District is an Equal Opportunity Employer.
#J-18808-Ljbffr