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Operations Manager

Hop Aero, California, MO, United States


About the role
We're hiring an Operations Manager to run the systems that keep Hop Aero moving. You'll be one of the first non-engineers at the company, and you'll own the operational backbone that the business runs on.

You'll own office management, handle HR and bookkeeping admin, coordinate VIP visits and events, and support procurement and shipping and receiving. You'll work directly with the founders, the accountant, vendors, and anyone who walks through our front door, including congressional staff, investors, and military customers.

You'll build processes from scratch, unblock engineers who need parts yesterday, host visitors from the DoD, and make sure onboarding, payroll, and facilities all just work. If you like bringing order to a fast environment and being the person everyone relies on, you'll do well here.

The right candidate will grow with the company, build the playbook, and earn the path into operations leadership as we scale.

What you’ll do

Own day‑to‑day operations of our HQ, from vendors to supplies to facilities

Own new hire onboarding end to end, from health insurance to internal tools and workspace

Administer our internal tool stack, including Rippling, Carta, Mercury, and others

Own the relationship with our external accountant on bookkeeping, payroll, and monthly close

Own compliance. Keep us in good standing at every level of government, from City to Federal

Coordinate site visits, congressional delegations, and other major events

Support procurement and vendor setup for non‑technical and light engineering purchases

Manage shipping, receiving, and delivery intake of mission‑critical flight hardware at our HQ

Own logistics across multiple states

Build the processes and systems that let the company scale with less chaos

Act as a cross‑functional problem solver who fills gaps before they slow the team down

Requirements

2–4 years of experience in operations, office management, HR admin, or similar

Strong organizational skills and the discipline to keep multiple parallel threads moving without dropping details

Confident managing vendor relationships and negotiating when it counts

Strong written communication, comfortable drafting vendor emails, internal updates, and visitor briefs

Trusted with the financials, the people data, and what happens in rooms most of the company doesn’t see

Comfortable moving at the pace of a company that goes from whiteboard sketch to flight hardware in a week

Builds processes from scratch rather than inherit them

Must be on‑site full‑time at our HQ in Orange, CA

Must be a US Person under ITAR – Hop Aero will not sponsor visas for this role.

Nice to have

Experience in aerospace, space, defense, or hardware startups

Exposure to government contracting environments and experience hosting government, military, or congressional visitors

Familiarity with Rippling, Carta, Mercury, QuickBooks, or similar startup tools

Notary public

What we offer

Competitive salary and meaningful stock options

Direct access to founders and early influence over how the company operates

A growth path into operations leadership

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